Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Smith

Durant,OK

Summary

Detail-oriented professional known for effective problem solving and attention to detail. Experience includes supervising driver performance and implementing safety protocols to ensure a secure and efficient work environment.

Overview

26
26
years of professional experience

Work History

Lead Driver

RailCrew Xpress
Madill, Oklahoma
11.2024 - Current
  • Transported crew members to job sites by safely operating vehicles.
  • Conducted comprehensive vehicle inspections to maintain safe operating conditions.
  • Supervised and trained new drivers on safety practices and company policies.
  • Completed pre- and post-trip inspections for vehicles and equipment.
  • Maintained accurate records of trips and vehicle maintenance activities.
  • Provided on-route support to drivers as needed.
  • Monitored driver performance, offering constructive feedback when necessary.
  • Ensured completion and submission of all training documentation to appropriate departments.
  • Cover Supervisor/Manager duties as required.

Correctional Officer

State of California Department of Corrections
Represa, CA
05.2003 - 09.2018
  • Deployed crisis intervention techniques to manage emergencies effectively.
  • Maintained accurate records of daily activities and thoroughly documented incidents.
  • Observed inmate behavior to prevent crime, escape attempts, and dangerous activities.
  • Detected potential threats and swiftly defused conflicts.
  • Interacted with inmates to reduce tension and ensure a peaceful facility atmosphere.
  • Prepared detailed reports on daily operations at correctional facility.
  • Enforced behavior management protocols and drafted incident reports for violations.
  • Administered first aid to inmates under supervision for injuries or illness.

Account Manager

Sacramento Glazing
Sacramento, California
06.2002 - 05.2003
  • Managed client accounts to ensure timely project completion and satisfaction.
  • Union Billing on state projects.
  • Maintained accurate records of all customer interactions in the CRM system.
  • Negotiated contracts with clients to maximize profitability.
  • Drafted proposals outlining services, costs, and benefits for prospective customers.
  • Attended trade shows and conferences as a representative of the company.
  • Track produce and invoices for all job sites

Dental Office Manager

Brookside Dental Center
Placerville, California
03.1999 - 06.2002
  • Coordinated patient appointments and maintained accurate scheduling for the dental team.
  • Managed daily office operations and ensured efficient workflow in patient care.
  • Implemented electronic health record system for improved patient information management.
  • Communicated with patients regarding treatment plans and insurance verification processes.
  • Ensured compliance with health regulations and maintained a clean, safe environment.
  • Managed all front desk operations, including phone calls and customer service inquiries.
  • Insurance billing/ Insurance coverage
  • Data entry of dental charts

Education

Peace Officer Academy

Richard McGee Correctional Training Center
Galt, CA
05-2003

High School Diploma -

Illinois Valley High School
Cave Junction, OR
06-1998

Skills

  • Vehicle operation
  • Compliance documentation
  • Crisis intervention
  • Incident reporting
  • Conflict resolution
  • Problem solving
  • Attention to detail
  • Team leadership
  • Time management
  • Adaptable Decision-making
  • Critical thinking aptitude
  • Efficient multitasking
  • Fleet management software
  • Professionalism

Timeline

Lead Driver

RailCrew Xpress
11.2024 - Current

Correctional Officer

State of California Department of Corrections
05.2003 - 09.2018

Account Manager

Sacramento Glazing
06.2002 - 05.2003

Dental Office Manager

Brookside Dental Center
03.1999 - 06.2002

Peace Officer Academy

Richard McGee Correctional Training Center

High School Diploma -

Illinois Valley High School

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