Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

JENNIFER SNYDER

Helena,Alabama

Summary

Strategic leader with deep expertise in driving business growth and fostering high-performance teams. Demonstrates strong ability to navigate complex challenges and deliver impactful results. Adept at building collaborative environments and leveraging analytical skills to meet evolving demands. Recognized for exceptional communication, leadership, and problem-solving abilities.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Modernization and Transformation Partner

Regions Bank
04.2023 - Current
  • Implemented SAFe Agile strategies, practices, and ceremonies to enhance partner relations and development processes.
  • Managed simultaneous projects and achieved successful outcomes by prioritizing, identifying, and addressing unique needs and goals.
  • Presented on the status of projects and initiatives.
  • Provided guidance to development teams and support staff.
  • Streamlined internal processes, fostering improved efficiency and productivity within the program.
  • Collaborated with a diverse team of professionals to develop innovative solutions for complex requirements.
  • Trained associates at multiple levels in SAFe Agile practices, fostering culture of continuous learning and professional development.
  • Advocated for adoption of sustainable business practices, contributing to long-term success.
  • Oversaw development of cutting-edge products and services, keeping competitive in rapidly evolving industry.


Digital Product Owner

Regions Bank
10.2016 - 04.2023
  • Coached and trained Product Owners, Scrum Masters and Business Analysts in SAFe Agile methodology.
  • Partner with the Strategy team and other stakeholders to understand and validate strategy, vision, and customer needs.
  • Identify, engage, and partner with subject matter experts, sponsors, stakeholders, and Technology to facilitate, define, and document relevant business processes.
  • Assist with project plans related to schedule, scope and resources.
  • Leads, collaborates, and motivates a cross-functional team of user experience partners, designers, business analysts, developers, testers and others to develop, execute and release in alignment with program and/or product roadmaps.
  • Served as the Product Owner for two agile teams simultaneously, for 3.5 years.

Digital Payments Product Manager

Regions Bank
09.2014 - 10.2016
  • Assisted in the development, execution and tracking of programs.
  • Collected, analyzed, and presented reporting of sales and performance data.
  • Managed simultaneous projects across multiple channels.
  • Documented and communicated product changes to partners.

Contact Center Operations/Communications

01.2012 - 01.2014
  • Managed projects for the Contact Center such as: RXP/Bill Pay, Video Banking, Personalized Visa CheckCard/ NOW Card, Regions Mortgage referrals, Regions Insurance referrals
  • Organized initiatives and created communications to associates to ensure key messages were received
  • Designed, piloted and delivered performance training tools that support the execution of key activities; follow up on feedback
  • Developed and authored product training materials with suggested scripting for associates

Education

Bachelor of Arts - History

University of Alabama At Birmingham
Birmingham, AL
05-2006

Bachelor of Arts - Psychology

University of Alabama At Birmingham
Birmingham, AL
05-2006

Skills

  • Mentoring expertise
  • Project management leadership
  • Long-term planning
  • Effective relationship management
  • Process improvement
  • Stakeholder and team collaboration
  • Strategic technology integration
  • Project refinement expertise

Certification

SAFe 6 Practice Consultant (SPC)

Timeline

Modernization and Transformation Partner

Regions Bank
04.2023 - Current

Digital Product Owner

Regions Bank
10.2016 - 04.2023

Digital Payments Product Manager

Regions Bank
09.2014 - 10.2016

Contact Center Operations/Communications

01.2012 - 01.2014

Bachelor of Arts - History

University of Alabama At Birmingham

Bachelor of Arts - Psychology

University of Alabama At Birmingham