Jennifer Snyder RN
Buffalo,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
General Duty Nurse
ECMC
Buffalo, NY
09.2013 - Current
- Collaborated with multidisciplinary treatment teams to plan and implement patient treatment plans.
- Monitored medications and drug therapies and tracked doses administered.
- Documented patient information and treatments in confidential electronic health records.
- Collected blood samples using venipuncture and prepared specimens for testing.
- Started IVs, managed therapies, and observed IV sites for signs of infection.
- Followed hospital and regulatory policies, guidelines, and procedures to maximize positive patient outcomes.
- Respond to emergencies with speed, expertise, and level-headed approaches to provide optimal care, support, and life-saving interventions.
- Provided direct patient care, including assessment, medication administration, wound care, and physical therapy.
Nursing Care Coordinator
Erie County Medical Center
Buffalo, NY
10.2022 - 10.2023
- Conducted performance evaluations of staff and provided guidance for improvement.
- Oversaw day-to-day operations, including budgeting, personnel management and resource allocation.
- Established key performance indicators to measure the effectiveness of department activities.
- Monitored patient care quality outcomes through data analysis and implementation of performance improvement initiatives.
- Analyzed patient satisfaction survey results to identify areas for improvement in service delivery.
- Maintained compliance with regulatory requirements related to healthcare services provided by the organization's nursing department.
- Coordinated with healthcare team to establish, enact and evaluate patient care plans.
Team Leader Emergency Department
Erie County Medical Center
Buffalo, NY
03.2022 - 10.2022
- Recruited, interviewed, hired, and coached employees while promoting a high level of care quality to patients.
- Partnered with organizational and unit leaders to devise QA/QI initiatives, continuously improving the delivery of care, patient outcomes, and overall services.
- Answered questions and addressed employee concerns promptly through email, phone, and in person.
- Applied clinical judgment and comprehensive knowledge of facility policies to assist floor nurses with patient care decisions.
- Received and investigated complaints from families, patients, and clinical staff, devising solutions to multifaceted challenges.
Team Leader
Erie County Medical Center
Buffalo, NY
12.2020 - 02.2022
- Developed and implemented policies, procedures, and process improvement initiatives to increase patient satisfaction.
- Received and researched complaints from families, patients, and clinical staff to resolve concerns to satisfaction.
- Managed nursing staff performance by reviewing task completion, prioritization, and reports.
- Coordinated employee schedules and job assignments.
- Completed biweekly schedules for nursing staff. Made adjustments to staffing based on clinical numbers and call-ins.
- Completed payroll for nursing staff.
Education
MBA - Hospital Administration
Western Governors University
Salt Lake City, UT01.2021
Master of Science - Nursing Leadership And Management
Western Governors University
Salt Lake City, UTBachelor of Science - Nursing
D'Youville College
Buffalo, NY2013
Master of Science - Sports Administration
Canisius College
Buffalo, NY2009
Bachelor of Science - Education
Canisius College
Buffalo, NY2006
Skills
- Triaging patient concerns
- Patient Management
- Direct patient care
- Staff leadership
- Performance metrics
- Employee retention strategies
- Schedule management
- Resource Utilization
- Proficient in Microsoft Office
- Meditech
- Records analysis
- Interpersonal and written communication
Accomplishments
Governor of NY Medal for working during Christmas Blizzard in Buffalo 2022
Safety Award from Insurance Woman of Buffalo
Timeline
Nursing Care Coordinator
Erie County Medical Center
10.2022 - 10.2023
Team Leader Emergency Department
Erie County Medical Center
03.2022 - 10.2022
Team Leader
Erie County Medical Center
12.2020 - 02.2022
General Duty Nurse
ECMC
09.2013 - Current
MBA - Hospital Administration
Western Governors University
Master of Science - Nursing Leadership And Management
Western Governors University
Bachelor of Science - Nursing
D'Youville College
Master of Science - Sports Administration
Canisius College
Bachelor of Science - Education
Canisius College
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