Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Soares

Monongah ,WV

Summary

Adept at fostering teamwork and collaboration, I excelled in fast-paced environments at Sevita, enhancing client well-being through exceptional customer service and critical thinking. My adaptability and organizational skills contributed to a significant improvement in care quality, showcasing my commitment to excellence and ability to meet diverse needs efficiently. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

25
25
years of professional experience

Work History

DSP

Sevita
08.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Assisted disabled clients to support independence and well-being.
  • Maintained clean, safe, and well-organized patient environment.
  • Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
  • Participated in ongoing training opportunities to stay current on best practices in disability support services.
  • Advocated for clients'' rights within the broader community, raising awareness about issues affecting those with disabilities.
  • Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
  • Monitored clients to assess and report physical and behavioral changes to supervisors.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
  • Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
  • Adapted support approaches based on individual client preferences, fostering increased trust and rapport over time.
  • Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
  • Developed and implemented individualized care plans to meet individual needs of each client.
  • Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
  • Promoted physical well-being by supporting clients in engaging in regular exercise routines or therapeutic activities suited to their abilities.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Maintained strong connections within caregiver community to gain continuous knowledge.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Recorded status and duties completed in logbooks for management.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Replaced bandages, dressings, and binders to care for wounds and encourage healing.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Transported clients to medical and dental appointments to provide support.

Resident Care Aide

Evergreen Assisted Living
01.2024 - 07.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
  • Maintained accurate records of resident information, including health status, medications, allergies, emergency contacts, and dietary needs.
  • Supported the emotional well-being of residents by establishing strong relationships built on trust and empathy.
  • Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
  • Delivered exceptional customer service by promptly responding to resident requests or concerns with empathy and professionalism.
  • Participated in ongoing staff training sessions to stay up-to-date on best practices in resident care provision within the industry standards.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Assisted residents with personal hygiene tasks, ensuring their dignity and comfort throughout the process.
  • Enhanced resident well-being by providing compassionate care and support in daily activities.
  • Managed challenging behaviors among residents using de-escalation techniques and positive reinforcement strategies.
  • Provided mobility assistance to residents as needed, including transferring between beds or chairs and aiding with ambulation around the facility.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Provided end-of-life care for residents, ensuring their comfort and dignity during their final days while offering emotional support to family members throughout the process.
  • Promoted a safe living environment for residents by performing regular safety checks and maintaining cleanliness.
  • Followed nutritional plans to prepare optimal meals.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Documented patient information and care activities in electronic health record.
  • Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.

Home Health Aide

Village Caregiving
01.2023 - 02.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Assisted disabled clients to support independence and well-being.
  • Followed nutritional plans to prepare optimal meals.
  • Improved patient well-being by providing compassionate and attentive personal care.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Monitored client health by performing routine pulse, temperature and blood pressure checks.
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.
  • Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Monitored vital signs regularly, promptly reporting any abnormalities or concerns to supervising nurse or physician.
  • Implemented therapeutic interventions as directed by healthcare providers, improving patient comfort and mobility.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Administered medications in accordance with doctor's instructions.
  • Monitored changes in clients' conditions to report concerns to supervisor.
  • Utilized universal precautions and infection control principles in all aspects of care.
  • Transported clients for medical and personal outings.
  • Scheduled and coordinated medical appointments.
  • Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.
  • Provided mobility assistance such as walking and regular exercising.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Provided transportation and appointments management.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Collaborated with healthcare professionals to develop individualized care plans, addressing specific needs and goals of each patient.
  • Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.

Personal Assistant to the Owner

Nicole Watanabe
01.2015 - 06.2019
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Kept detailed track of household and maintenance inventory and schedules.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Displayed absolute discretion at handling confidential information.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Reduced administrative workload for the owner through proficient handling of routine tasks, allowing them to focus on higher-level responsibilities.
  • Optimized time management for the owner with effective calendar organization and event coordination.
  • Streamlined the owner''s schedule by managing appointments, meetings, and travel arrangements.
  • Increased productivity by prioritizing tasks and ensuring deadlines were met consistently.
  • Contributed to successful project execution by assisting with planning, implementation, and monitoring progress.
  • Facilitated smooth business transactions through diligent management of invoices, expense reports, and budget tracking.
  • Maintained an organized workspace for the owner which facilitated easy access to important documents when needed.
  • Enhanced efficiency in daily operations by organizing and maintaining office filing systems.
  • Used discretion when handling confidential information.
  • Filed paperwork and organized computer-based information.
  • Safeguarded sensitive information through meticulous maintenance of confidential files and records.
  • Strengthened client relationships through timely follow-ups and proactive problemsolving.
  • Upheld strict timetables by maintaining accurate, balanced calendars.
  • Aided executive in personal tasks such as scheduling appointments or running errands when needed.
  • Contributed to a positive work environment through professional demeanor and strong interpersonal skills.
  • Supported executive in achieving goals by proactively anticipating needs and addressing concerns promptly.
  • Monitored expenses closely, maintaining an organized filing system for easy access to financial records.
  • Maintained confidentiality, handled sensitive information with discretion and integrity.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

CNA

Bayada Home Health
06.2012 - 12.2014
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
  • Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
  • Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
  • Administered prescribed medications under the supervision of a registered nurse, ensuring adherence to safety protocols.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Conducted basic physical assessments on new admissions to gather baseline data for nursing staff evaluation.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Followed directions of licensed nurses to administer medications and treatments.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Transported patients between rooms and appointments or testing locations.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Documented patient information and care activities in electronic health record.
  • Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
  • Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
  • Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
  • Built rapport with patients and families, providing emotional support during difficult times.
  • Assisted nurses with wound care procedures ensuring proper healing processes took place.

CNA

Yukio Okutsu State Veterans Home
01.2009 - 05.2013
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
  • Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
  • Administered prescribed medications under the supervision of a registered nurse, ensuring adherence to safety protocols.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Conducted basic physical assessments on new admissions to gather baseline data for nursing staff evaluation.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Supported needs of 88+ residents under long-term care.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Followed directions of licensed nurses to administer medications and treatments.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Transported patients between rooms and appointments or testing locations.

Home Health Aide

Chris Huemiller
01.2000 - 04.2010
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Assisted disabled clients to support independence and well-being.
  • Followed nutritional plans to prepare optimal meals.
  • Improved patient well-being by providing compassionate and attentive personal care.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Monitored client health by performing routine pulse, temperature and blood pressure checks.
  • Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.
  • Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Monitored vital signs regularly, promptly reporting any abnormalities or concerns to supervising nurse or physician.
  • Implemented therapeutic interventions as directed by healthcare providers, improving patient comfort and mobility.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Administered medications in accordance with doctor's instructions.
  • Monitored changes in clients' conditions to report concerns to supervisor.
  • Utilized universal precautions and infection control principles in all aspects of care.
  • Transported clients for medical and personal outings.
  • Scheduled and coordinated medical appointments.
  • Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Provided transportation and appointments management.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
  • Promptly responded to emergency situations such as falls or medical crises providing immediate care and contacting appropriate personnel when necessary.
  • Utilized effective communication skills when interacting with diverse populations including non-English speakers or individuals with cognitive impairments.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Provided emotional support to patients and families during difficult times, promoting a positive atmosphere conducive to healing.
  • Managed complex wound care under the supervision of a registered nurse, facilitating timely healing processes.

Education

High School Diploma - Health Care Administration

Hilo High
Hilo, HI

Skills

  • Teamwork and Collaboration
  • Customer Service
  • Friendly, Positive Attitude
  • Problem-Solving
  • Time Management
  • Flexible and Adaptable
  • Attention to Detail
  • Dependable and Responsible
  • Multitasking Abilities
  • Excellent Communication
  • Critical Thinking
  • Computer Skills
  • Organizational Skills
  • Calm Under Pressure
  • Active Listening
  • Organization and Time Management
  • Decision-Making
  • Problem Resolution
  • Verbal Communication

Timeline

DSP

Sevita
08.2024 - Current

Resident Care Aide

Evergreen Assisted Living
01.2024 - 07.2024

Home Health Aide

Village Caregiving
01.2023 - 02.2024

Personal Assistant to the Owner

Nicole Watanabe
01.2015 - 06.2019

CNA

Bayada Home Health
06.2012 - 12.2014

CNA

Yukio Okutsu State Veterans Home
01.2009 - 05.2013

Home Health Aide

Chris Huemiller
01.2000 - 04.2010

High School Diploma - Health Care Administration

Hilo High

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Jennifer Soares