Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jennifer Soileau

Wichita ,KS

Summary

Accomplished Stylist and customer service expert, recognized for exceptional relationship building and creative thinking, honed at Ulta Salon and beyond. Excelled in product knowledge and multitasking, significantly enhancing client satisfaction and repeat business. Skilled in fashion trends and effective communication, fostering teamwork and collaboration across roles. Proven track record in boosting sales and maintaining high standards of service.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Stylist

Ulta Salon
10.2023 - Current
  • Developed strong relationships with clients, leading to increased repeat business and referrals.
  • Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
  • Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
  • Monitored current trends to understand fashions and better serve customer needs.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Processed payments, entering sales in register for prompt customer service.

Stylist

Recovery Salon
04.2022 - 06.2023
  • Developed strong relationships with clients, leading to increased repeat business and referrals.
  • Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
  • Provided excellent customer service by attentively listening to client needs and addressing concerns promptly.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Processed payments, entering sales in register for prompt customer service.
  • Organized sales area and work station to showcase products and boost sales.

Lead Teacher

KinderCare Learning Centers
01.2009 - 09.2010
  • Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
  • Maintained patience and level-headedness in diverse situations to support student development and personal growth.
  • Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
  • Planned and implemented different daily activities to enhance overall development and growth of every student.

Assistant Head Teller

Marine Federal Credit Union, Western Blvd
01.2006 - 07.2008
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Assisted customers with account maintenance tasks, ensuring accurate record-keeping and timely resolution of issues.
  • Improved internal communication by actively participating in staff meetings and sharing valuable insights on process improvements.
  • Built strong rapport with clients through attentive listening skills, personalized service, and prompt issue resolution.
  • Collaborated with fellow tellers to ensure smooth branch operations, leading to improved customer service.
  • Reduced cash discrepancies with diligent cash drawer management and thorough end-of-day reconciliation.
  • Proactively cross-sold bank products to enhance customer relations and increase overall sales revenue.
  • Successfully maintained a balanced cash drawer, consistently achieving accuracy in daily transaction processing.
  • Identified potential fraudulent activities through vigilant monitoring of transaction patterns and promptly reporting suspicious behavior.
  • Supported the Head Teller in training new employees, fostering a positive work environment and efficient team performance.

Education

GED -

Broken Arrow High School
Broken Arrow, OK
05.2005

Skills

  • Customer Service
  • Product Knowledge
  • Multitasking and Organization
  • Attention to Detail
  • Creative Thinking
  • Teamwork and Collaboration
  • Excellent Communication
  • Store Opening and Closing
  • Relationship Building
  • Fashion Knowledge
  • Product Recommendations
  • Organization

Certification

Revive School of Ministry - 1st year

Timeline

Stylist

Ulta Salon
10.2023 - Current

Stylist

Recovery Salon
04.2022 - 06.2023

Lead Teacher

KinderCare Learning Centers
01.2009 - 09.2010

Assistant Head Teller

Marine Federal Credit Union, Western Blvd
01.2006 - 07.2008

GED -

Broken Arrow High School

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Jennifer Soileau