Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

JENNIFER SOLA

Newport News,VA

Summary

Energetic and personable with passion for skincare and client satisfaction. Possesses strong understanding of skincare treatments and techniques, along with proficiency in facial treatments and product recommendations. Dedicated to enhancing client wellbeing and achieving noticeable results.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Member Service Representative

Navy Federal Credit Union
02.2022 - 01.2023
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction
  • Handled complaints with prompt, courteous service to uphold professional reputation
  • Educated and engaged customers with new bank products and services
  • Responded to customer calls and emails to answer questions about products and services

Financial Services Representative

Langley Federal Credit Union
08.2020 - 01.2022
  • Worked with clients to identify financial goals and to find ways of reaching those goals
  • Submitted loan applications with recommendation for underwriting approval
  • Accepted payment on accounts
  • Provided efficient and courteous service to customers at all times

Teller

Langley Federal Credit Union
05.2020 - 08.2020
  • Answered customer inquiries regarding account balances, transaction history, services charges
  • Processed customer transactions promptly, minimizing wait times
  • Completed highly accurate, high-volume money counts
  • Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service

Education

Master Esthetician -

The Chrysm Institute of Esthetics
Virginia Beach, VA
10-2024

Skills

  • Strong communication skills
  • Customized treatment plans
  • Product recommendation expertise
  • Advanced facial techniques
  • Customer service
  • Attention to detail
  • Skincare product sales

Certification

  • Master Esthetician License - Virginia Board of Cosmetology.

Timeline

Member Service Representative

Navy Federal Credit Union
02.2022 - 01.2023

Financial Services Representative

Langley Federal Credit Union
08.2020 - 01.2022

Teller

Langley Federal Credit Union
05.2020 - 08.2020

Master Esthetician -

The Chrysm Institute of Esthetics
JENNIFER SOLA