Jennifer Solares Estrada
Douglasville,GA
Summary
Dedicated cashier with strong customer service skills, reliability, and professionalism. Committed to enhancing customer experiences and streamlining operations to drive business success.
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
7
7
years of professional experience
Work History
Cashier and Customer Service
Taco Bell
Douglasville, GA
09.2022 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted in inventory management by restocking supplies and monitoring stock levels.
- Maintained cleanliness and organization of work area to ensure compliance with health standards.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Trained new cashiers on procedures, enhancing team performance and service quality.
- Collaborated with team members to streamline operations during peak hours, improving workflow efficiency.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Streamlined checkout process for increased efficiency and reduced waiting times.
Customer Service Cashier
Basil Thai Kitchen
Douglasville, GA
10.2019 - 08.2022
- Processed customer transactions efficiently using point-of-sale systems.
- Managed cash drawer, ensuring accuracy in daily reconciliations.
- Delivered exceptional customer service, resolving inquiries and complaints promptly.
- Trained new cashiers on operational procedures and customer interaction techniques.
- Collaborated with kitchen staff to ensure timely order fulfillment and seamless service flow.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Resolved customer complaints and maintained clean and tidy checkout area.
Education
High School Diploma -
Douglas County High School
Douglasville, GASkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cleaning and sanitizing
- Reliability and punctuality
- Team collaboration
- Professionalism and courtesy
- Honest and dependable
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cashier and Customer Service
Taco Bell
09.2022 - Current
Customer Service Cashier
Basil Thai Kitchen
10.2019 - 08.2022
High School Diploma -
Douglas County High School