JENNIFER SOMERVILLE
New Marshfield,OH
Overview
35
35
years of professional experience
Work History
Resource Home Recruitment Program Regional Marketing Director
Sojourners Care Network
11.2022 - 03.2024
- In collaboration with the Ohio Children’s Alliance, the Ohio Department of Job and Family Services, and local agencies, this role identifies and recruits the type of resources needed for perspective foster, kinship, or adoptive families
- Work remotely throughout 10 counties in the southeast region
- Manage and execute marketing strategies included in regional/statewide program-specific plans
- Foster and maintain positive communications and relationships with community stakeholders
- Develop, coordinate, direct, and facilitate implementation strategies across multiple platforms to ensure timely, accurate completion of marketing initiatives
- Collaborate with internal and external partners to support marketing strategies and adhere to action plans
- Disseminate program materials as needed and by request
- Monitor agency and regional performance toward established benchmarks - adhering to action plans
- Ensure program updates are effectively communicated and implemented
- Facilitate presentations to expand program awareness
- Assist in the coordination of focus groups, regional meetings, and events
- Provide input into new policies/procedures and various reporting requirements
- Provide backup coverage for other regional marketing coordinators as needed
- Effectively communicate and collaborate with team members to accomplish tasks or projects.
Office/Building Manager
United Campus Ministry
12.2020 - 02.2022
- Administrative roles included recording/maintaining financial records for accountants
- Maintaining data in the stakeholder database, mailing thank you letters for donations, updating the record base
- Building Manager roles included updating and maintaining the building, ie: painting, renovating, plumbing, cleaning, mowing, and weeding
- Prepared free community meals twice a week for up to 30 visitors
- Meals included fresh vegetables, a meat and vegetarian option, salad and dessert.
Director of Administration
Big Brothers Big Sisters of Central Ohio/Camp Oty’Okwa
12.2017 - 12.2020
- Oversee administrative needs for the residential camp
- Process camper and rental paperwork for small groups and up to a hundred campers per day
- Provide support to full and part-time staff
- Manage expenditures
- Develop adult education opportunities for the public
- Manage, process, and provide college credits for qualified participants.
Adjunct Instructor
Hocking College
08.2016 - 01.2017
- Communication Studies
Communication Assistant
Ohio University Heritage College of Osteopathic Medicine
11.2015 - 07.2016
- Office of Communication
Administration
Department of Natural Resources, Ohio
12.1993 - 07.2004
- Division of Wildlife, Division of Civilian Conservation
Office Manager
CTO Inc., Bath, Ohio
03.1991 - 12.1993
Human Resource Manager
Flagship Inc.(Sears Carpet Cleaning Services), Independence, Ohio
05.1989 - 03.1991
Education
Doctor of Philosophy (ABD) -
School of Communication Studies, Scripps College of Communication, Ohio University
Master of Science - Small Group Communication
University of Akron
08.2008
Bachelor of Science - Organizational Business Communication
University of Akron
06.2006
Skills
- Relationship Development
- Key Decision Making
- Strategic Planning
- CRM Management
- Project Development
- Project Management
- Creative Direction
- Marketing Analytics
- KPI Tracking
- Media Planning
Highlights
- Resource Home Recruitment Program Regional Marketing Director, Sojourners Care Network, 100% recruitment inquiry increase., Successfully promoted, introduced, and disseminated the “ItTakesHeart” brand in a new market.
- Office/Building Manager, United Campus Ministry, UCM has been a staple in community services since the 1970s, Helped with resources for un-homed community members, i.e., getting on the housing waiting list, obtaining personal records, setting up medical services
- Payroll, Implemented a federal grant that provided opportunities for disadvantaged youth with laborers union Teamsters Local 110. Placed 21 individuals into union positions., Wrote and implemented policy/procedure employee handbook for a small company, Put 100% (30) of Youth Apprenticeship Program participants into full-time positions
- Communication Specialist, Initiated and developed a training program for a new information processing system. Traveled around the country to execute training to satellite offices. Trained over a hundred employees in 8 national locations, Developed a marketing plan and increased sales by over 30 percent within 6 months, Developed and implemented a state-wide training procedure for a newly acquired point-of-sale system
- Manager/Supervisor, Seamlessly managed changes in policy, procedure, administration, and downsizing, Built and maintained relationships between union, exempt, seasonal, and temporary employees.
Roles And Tasks
- Resource Home Recruitment Program Regional Marketing Director, In collaboration with the Ohio Children’s Alliance, the Ohio Department of Job and Family Services, and local agencies, this role identifies and recruits the type of resources needed for perspective foster, kinship, or adoptive families. Work remotely throughout 10 counties in the southeast region. Manage and execute marketing strategies included in regional/statewide program-specific plans. Foster and maintain positive communications and relationships with community stakeholders. Develop, coordinate, direct, and facilitate implementation strategies across multiple platforms to ensure timely, accurate completion of marketing initiatives. Collaborate with internal and external partners to support marketing strategies and adhere to action plans. Disseminate program materials as needed and by request. Monitor agency and regional performance toward established benchmarks - adhering to action plans. Ensure program updates are effectively communicated and implemented. Facilitate presentations to expand program awareness. Assist in the coordination of focus groups, regional meetings, and events. Provide input into new policies/procedures and various reporting requirements. Provide backup coverage for other regional marketing coordinators as needed. Effectively communicate and collaborate with team members to accomplish tasks or projects.
- Office/Building Manager, Administrative roles included recording/maintaining financial records for accountants. Maintaining data in the stakeholder database, mailing thank you letters for donations, updating the record base. Building Manager roles included updating and maintaining the building, i.e., painting, renovating, plumbing, cleaning, mowing, and weeding. Prepared free community meals twice a week for up to 30 visitors. Meals included fresh vegetables, a meat and vegetarian option, salad and dessert.
- Director of Administration, Oversee administrative needs for the residential camp. Process camper and rental paperwork for small groups and up to a hundred campers per day. Provide support to full and part-time staff. Manage expenditures. Develop adult education opportunities for the public. Manage, process, and provide college credits for qualified participants.
- Human Resources, Managed organization of staff by establishing a recruiting, testing, and interviewing program; counseled managers on candidate selection and conducted exit interviews. Planned, monitored, and appraised employee work results by training managers to coach and discipline employees; scheduled manager conferences with employees; heard and resolved employee grievances and counseled employees and supervisors. Developed and administered evaluation forms. Enforced employee attendance program and provided managers with reporting. Responsible for employee benefits programs and informing employees of benefits by studying and assessing benefit needs and trends; recommending benefit programs to management; directing the processing of benefit claims and obtaining and evaluating benefit contract bids. Performed all duties involved in unemployment, garnishments, and child support. Worked closely with state employee union, Teamsters union, and Cleveland Metropolitan Housing Authority. Participated in contract negotiations for short and long-term assignments. Managed policy/procedure issues between multiple unions and exempt policy/procedures. Trained mediator.
- Payroll, Calculated time sheets, overtime, comp time, and leave. Printed checks. Prepared all monthly, quarterly, and year-end taxes. Maintained information for accounting purposes including revenue, profit, and expense records. Developed and wrote office policies, job descriptions, and requirements. Developed recruiting and retention initiatives. Maintained standards for office, warehouse, and shipping. Including research for safety data sheets (SDS), workers compensation, OSHA, and other mandated regulations. Attended regular training and education to stay abreast of current trends, and policy changes. Inactive member of the Society for Human Resource Management (SHRM).
- Communication Specialist, Developed, edited, and released: communication plans, news releases, webpage articles, email campaigns, social media plans, speeches and speaking points, and other marketing and promotional items. Developed and maintained strong relationships with the media, employees, clients, organization stakeholders, and governmental officials. Developed and organized training for employees, managers, and stakeholders. Developed and organized organizational events. Taught communication classes and media interaction strategies.
- Manager/Supervisor, Coordinated company social events to enhance employee morale including off-site gatherings, social media "shout-outs", and employee recognition programs. Managed and maintained inventory. Developed, managed, and monitored goals, projects, and management plans. Researched and wrote grant opportunities. Managed offices, warehouse, and laborers for facilities containing 2-40 individuals.
Volunteer Experience
- Athens Peace and Justice Network, President of Board
- Spokesperson for un-homed Athens Residence
Timeline
Resource Home Recruitment Program Regional Marketing Director
Sojourners Care Network
11.2022 - 03.2024
Office/Building Manager
United Campus Ministry
12.2020 - 02.2022
Director of Administration
Big Brothers Big Sisters of Central Ohio/Camp Oty’Okwa
12.2017 - 12.2020
Adjunct Instructor
Hocking College
08.2016 - 01.2017
Communication Assistant
Ohio University Heritage College of Osteopathic Medicine
11.2015 - 07.2016
Administration
Department of Natural Resources, Ohio
12.1993 - 07.2004
Office Manager
CTO Inc., Bath, Ohio
03.1991 - 12.1993
Human Resource Manager
Flagship Inc.(Sears Carpet Cleaning Services), Independence, Ohio
05.1989 - 03.1991
Doctor of Philosophy (ABD) -
School of Communication Studies, Scripps College of Communication, Ohio University
Master of Science - Small Group Communication
University of Akron
Bachelor of Science - Organizational Business Communication
University of Akron
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