Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Sparks

Trion,GA

Summary

Dedicated Office Assistant with over ten successful years of clerical experience in busy office environments achieving superior levels of administrative effectiveness. Excels in telephone support and greeting arriving visitors. Strong knowledge of Software and history achieving high data output.

Overview

13
13
years of professional experience

Work History

Office Assistant

Atrium Healthcare
Floyd, GA
07.2018 - Current
  • Completed clerical tasks such as filing, copying and distributing mail.
  • Interacted with customers by phone, email or in-person to provide information.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Delivered clerical support by handling range of routine and special requirements.

Paralegal

Law Offices PC
SUMMERVILLE, Georgia
10.2015 - 07.2018
  • Conducted detailed client intakes and entered information into company database.
  • Conferred with clients and other involved parties to gather and track case information.
  • Assisted counsel in preparing answers, providing documentation and information for discovery request.
  • Prepared legal briefs, motions and pleadings.
  • Researched state statutes, decisions, legal articles, codes and documents.
  • Adhered to privacy laws to avert possible information breaches and protect client data.
  • Drafted, signed and certified key legal documents for judicial review.
  • Investigated facts and laws to determine causes of action and to prepare cases.

Paraprofessional/school Secretary

Chattooga County Board Of Education
SUMMERVILLE, Georgia
08.2006 - 09.2012
  • Performed clerical and administrative support duties to optimize workflow procedures.
  • Answered multi-line telephones and greeted visitors and parents to facilitate office operations.
  • Processed student registrations and withdrawals.
  • Documented attendance, grades and test scores to update permanent records.
  • Participated in meetings, workshops and seminars to covey or gather information to perform functions.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed filing system, entered data and completed other clerical tasks.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources.
  • Composed and proofread memos, letters and reports to verify error-free communication.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
  • Maintained clean reception area to promote positive, professional environment for clients.
  • Managed Number calendars to strategically coordinate meetings, appointments and events.
  • Transcribed and organized information to assist in preparing speeches and presentations.

Education

Medical Transcript - Medical Transcript/ Occupational Therapy Assistant

GA Northwestern Technical Institute
Walker, GA
08.2000

Skills

  • Clerical Support
  • Data Entry and 10-Key
  • Vendor Relations
  • Data Recording
  • Microsoft Project
  • Calendar Management
  • Customer Service
  • Microsoft Office
  • Microsoft Excel
  • Medical Records Management
  • Prioritizing Work
  • Microsoft Windows
  • Time Management
  • Opening and Closing Procedures
  • Event Planning
  • Valid Driver's License
  • Outgoing Mail Preparation
  • Record Sorting and Filing
  • Scheduling Meetings
  • Issue Resolution
  • Mail Sorting and Distribution
  • Data Entry
  • Verbal and Written Communication
  • Organizing and Categorizing
  • Materials Organization
  • Office Supplies and Inventory
  • Client Correspondence
  • Internal and External Communications
  • Meeting Planning
  • Bank Deposit Reconciliation
  • Running Errands
  • Call Transfers
  • Critical Thinking
  • Reading Comprehension
  • Document Shredding
  • Multi-Line Phone Proficiency
  • Correspondence Typing
  • Social Perceptiveness
  • Call Screening
  • Documentation
  • LexisNexis
  • Problem-Solving
  • Speaking

Timeline

Office Assistant

Atrium Healthcare
07.2018 - Current

Paralegal

Law Offices PC
10.2015 - 07.2018

Paraprofessional/school Secretary

Chattooga County Board Of Education
08.2006 - 09.2012

Medical Transcript - Medical Transcript/ Occupational Therapy Assistant

GA Northwestern Technical Institute

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Jennifer Sparks