Jennifer Sparks
Marlton,NJ
Summary
To acquire a position that provides an opportunity to demonstrate a superior work ethic and natural drive to forge solid business relationships at all levels, internally and externally, using excellent multi-tasking, problem solving, organization, written and verbal communication skills.
Overview
29
29
years of professional experience
Work History
Payroll & HR Administrator
Laurel Creek Country Club
04.2021 - Current
- Payroll administration for private country club and salary employees with tip pool distribution, additional tips and commissions
- Upwards of 300 employees in the calendar year with minimal 120 employees and maximum of 220 employees during the height of the golf season
- Administer onboarding, pay increases, payroll deductions, employment terminations, open enrollment of 401K, medical, dental, and hra
- Manage timekeeping, paid time off, sick time, holiday pay, bereavement, disability, unemployment, tax withholdings, w2, workers compensation, employment verifications and more
- Point person for 7 departments including Grounds, Golf, kitchen, Food & Beverage, General & Administrative, Pool, tennis & Housekeeping
- Process background checks, I-9 verification, COBRA
- Compile data and reports for Affordable Care Act (ACA), 1095s, department of labor
- Distribution of company wide communications and all HR and payroll related inquiries confidentially.
Retirement Services Specialist
Frank M. Vaccaro & Associates
07.2015 - 03.2021
- Third party benefits administration of defined benefit pension for vested union and non-union salaried and hourly employees, retires and beneficiaries for 42 divisions of global designer and manufacturer of electronic instruments and electromechanical devices (AMETEK, INC)
- One of 2 specialists responsible for all phone and written inquiries as well as calculations of all complexities, preparation of pension applications, estimates and entitlement letters and quality review
- Prepared bank directives to authorize payment of lifetime pension payments and lump sums or to stop payments to deceased and refunds to the trust
- Monthly reporting and annual actuarial valuations, department of labor inquiries, and audits
- Daily Interaction with actuary, bank, AMETEK division personnel, active and retired employees, beneficiaries, executors, power of attorneys, guardians, law firms, financial institutions.
- Contributed to team success by consistently meeting or exceeding performance goals and expectations in the Retirement Services Specialist role.
Benefit Administrator
Valley Forge Benefits Administrators
09.2014 - 06.2015
- Third Party Benefits Administration of Health & Welfare for the School District of Philadelphia
- Assisted with eligibility and benefit plan inquiries, open enrollment as well as dental and orthotic claim adjudication
- Pension and Health & Welfare contribution reporting, office reception and mail support.
Front Office Coordinator
Ronald Lohner Plastic Surgery & Aesthetic Center
01.2014 - 09.2014
- Check-in, Check-out front desk reception, scheduling injectables and cosmetic surgery consultations, in-office surgical procedures and follow-up appointments. Managed skin care product sales and inventory, maintained confidential medical records. Also held this same position for the aesthetic practice, Cool River Aesthetic Center, within Dr. Lohner's office in 2008. Primary services included skin care rejuvination and laser hair removal.
Deployment Lead
NaviMedix
11.2004 - 08.2007
- Payer-provider Web portal (NaviNet) deployment for leading healthcare communications network and technology company
- Provider Advocacy Specialist, Deployment/Utilization Specialist, and Field Representative, with primary focus on AETNA business relationship
- Conducted utilization research/analysis, troubleshooting, outreach, on-site training, telephone support and user group presentations.
E-business Project Lead
Independence Blue Cross
03.2002 - 11.2004
- Payer-provider web portal deployment for Philadelphia region’s leading heath insurer
- Onsite NaviNet training with administrative staff at over 300 physician offices, market utilization research/analysis, outreach, telephone support, troubleshooting, user group presentations and various marketing efforts.
Client Services Representative
MEDecision
03.2001 - 11.2001
- Workflow analysis, specification prep, software customization, testing, quality assurance, and training as Medical Management Project Team liaison between internal technical staff and clients including health plan and care management organizations.
Network Coordinator
Independence Blue Cross
02.1995 - 03.2001
- Customer support, advocacy, appeal resolution, community outreach, research/analysis, claims adjudication, letter writing, quality assurance and internal training
- Held several positions including Provider Network Coordinator, Executive & Associate Inquires specialist then technical advisor, Managed Care Claims Coordinator, and Member Services.
Education
Associate of Applied Science - Business Management
Delaware County Community College
Media, PASkills
- Approximately 3 decades of customer service oriented experience working in fast paced & confidential environments with little to no supervision Dependable, highly motivated, personable, adaptable, team player Excellent with multi-tasking & prioritizing
Timeline
Payroll & HR Administrator
Laurel Creek Country Club
04.2021 - Current
Retirement Services Specialist
Frank M. Vaccaro & Associates
07.2015 - 03.2021
Benefit Administrator
Valley Forge Benefits Administrators
09.2014 - 06.2015
Front Office Coordinator
Ronald Lohner Plastic Surgery & Aesthetic Center
01.2014 - 09.2014
Deployment Lead
NaviMedix
11.2004 - 08.2007
E-business Project Lead
Independence Blue Cross
03.2002 - 11.2004
Client Services Representative
MEDecision
03.2001 - 11.2001
Network Coordinator
Independence Blue Cross
02.1995 - 03.2001
Associate of Applied Science - Business Management
Delaware County Community College