Jennifer S. Pemberton
WILLIAMSTOWN,VT
Summary
Resourceful Senior Branch Office Administrator known for high productivity and efficient task completion. Specialize in operational management, financial reporting, and client relations. Excel in communication, leadership, and problem-solving to enhance office performance and client satisfaction. Committed to contributing positively to team dynamics and achieving company goals.
Overview
13
13
years of professional experience
Work History
Sr Branch Office Administrator
Edward Jones
Barre, VT
11.2017 - Current
- Partner with the financial advisor to provide exceptional, personalized service to clients.
- General administrative work (answering and placing calls, managing the branch schedule).
- Process transactions (contributions and deposits, distributions, ACH transactions).
- Work independently and as a team on business plans, and collaborate on peer trainings.
- Served in leadership for two years, assisting with region-wide peer efficiencies and growth.
- Peer Mentor to Fellow Branch Office Administrators.
- Championed new software implementation, assisted with troubleshooting, and efficiency.
Clerk
Kenyon's Hardware and Farm
Northfield, VT
11.2013 - Current
- Customer service in a large, family-owned and -operated business.
- Receiving (inventory, pricing, stocking)
- General customer assistance (cashiering, pet and hardware advice, loading purchases)
Office Manager
Hall & Holden, P.C.
Waitsfield, VT
10.2015 - 11.2017
- Reception tasks, light bookkeeping, accounts receivable, billing and invoicing, monthly reporting.
- Create and maintain a client database, and process and electronically store all client documentation.
Personal Banker CSR
Merchants Bank
Waterbury, VT
09.2012 - 10.2015
- Process various banking transactions (deposits, payments, withdrawals, and balancing).
- Open, close, and otherwise maintain customer accounts, both business and personal.
Education
High School Diploma -
Harwood Union High School
Moretown, VT06-2000
Skills
- Transaction processing
- Cash handling
- Office administration
- Attention to detail
- Problem solving
- Professionalism
- Adaptability and flexibility
- MS office proficient
Affiliations
- Attended Bartending School and tended Bar in Waterbury, VT for over 5 years.
- Studied Massage Therapy to better appreciate our bodies' healing capabilities.
- Completed Level 1 and 2 Reiki training.
Timeline
Sr Branch Office Administrator
Edward Jones
11.2017 - Current
Office Manager
Hall & Holden, P.C.
10.2015 - 11.2017
Clerk
Kenyon's Hardware and Farm
11.2013 - Current
Personal Banker CSR
Merchants Bank
09.2012 - 10.2015
High School Diploma -
Harwood Union High School
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