Summary
Overview
Work History
Skills
Timeline
Generic

Jennifer Spencer

Soap Lake,WA

Summary

Proficient Assistant Pro Shop Manager specializing in customer service and inventory management. Demonstrated success in streamlining workflows and improving member experiences while overseeing daily operations efficiently.

Overview

19
19
years of professional experience

Work History

Assistant Pro Shop Manager

Lakeview Golf and Country Club
Soap Lake, Washington
06.2023 - Current
  • Delivered exceptional customer service, enhancing member experience and loyalty.
  • Managed daily operations of pro shop activities, ensuring smooth workflow.
  • Maintained organization and cleanliness of pro shop displays for a welcoming environment.
  • Trained new staff on policies and procedures, fostering a knowledgeable team.
  • Coordinated inventory management, ensuring timely restocking of merchandise.
  • Handled cash register transactions accurately, minimizing errors in payment processing.
  • Supported marketing initiatives for club events, boosting engagement and attendance.
  • Collaborated with golf professionals for integrated service delivery and support.

Hairstylist

Great Clips Salon
Moses Lake, Washington
06.2006 - Current
  • Consulted with clients to determine desired hairstyles and preferences.
  • Provided expert haircuts, color treatments, and styling services to clients.
  • Maintained a clean and organized workspace in compliance with safety standards.
  • Assisted colleagues in managing appointments and client schedules effectively.
  • Advised clients on hair care products and maintenance techniques for optimal results.
  • Educated clients on current trends and styles in the hairstyling industry.
  • Utilized various tools such as scissors, clippers, and styling products efficiently.
  • Developed strong relationships with clients to ensure repeat business and satisfaction.
  • Greeted customers, answered phones and booked appointments.
  • Maintained cleanliness of work station by sanitizing tools and equipment between uses.
  • Provided consultations to clients about their desired hairstyle and hair care needs.
  • Educated clients on proper home hair care maintenance techniques.
  • Organized scheduling of appointments throughout the day.
  • Assisted other stylists with busy periods in the salon.
  • Developed relationships with new clients through referrals from existing customers.
  • Followed trends in hairstyling techniques to increase customer satisfaction and attract new demographics.
  • Pre-booked future appointments to increase repeat business.
  • Recommended products to clients based on their individual needs.
  • Managed cash register transactions during checkout process.
  • Demonstrated knowledge of health and safety regulations in the workplace.
  • Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
  • Tracked inventory of supplies used for styling services.
  • Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings.
  • Collaborated with other beauty professionals on projects related to hairstyling.

Skills

  • Customer service and relations
  • Inventory management
  • Cash handling
  • Relationship building
  • Workflow optimization
  • Appointment scheduling
  • Time management
  • Effective communication
  • Attention to detail
  • Sales techniques
  • Administration and reporting
  • Interpersonal skills

Timeline

Assistant Pro Shop Manager

Lakeview Golf and Country Club
06.2023 - Current

Hairstylist

Great Clips Salon
06.2006 - Current

Similar Profiles

CREATE PROFILE
Jennifer Spencer