Jennifer Sponaugle
Buckhannon,West Virginia
Summary
Proven track record in enhancing guest satisfaction at Hampton Inn By Hilton through meticulous food safety practices and exceptional customer service. Adept at multitasking and problem-solving, ensuring seamless dining experiences. Demonstrated ability in team collaboration and maintaining high sanitation standards, contributing to a positive and safe dining environment.
Overview
15
15
years of professional experience
Work History
Dietary Aide
Stonewall Jackson Memorial Hospital
11.2019 - 09.2024
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Maintained strict levels of cleanliness for tables, floors, and prep areas.
- Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
- Arranged tray and or table settings with proper tableware, condiments, and tray card.
Breakfast Hostess
Hampton Inn By Hilton
05.2016 - 01.2017
Breakfast Hostess
Hampton Inn By Hilton
08.2009 - 05.2016
- Kept track of guests'' preferences, tailoring service delivery accordingly resulting in high levels of satisfaction.
- Managed food safety practices, maintaining proper food temperatures and sanitation standards.
- Monitored the dining area frequently, anticipating guests'' needs and attending to them proactively.
- Streamlined the replenishment process for buffet items, minimizing wait times for guests.
Education
High School Diploma -
Buckhannon Upshur Highschool
Buckhannon, WVSkills
- Time Management
- Problem-Solving
- Cleaning and sanitizing
- Customer Service
- Team Collaboration
- Food handling safety
- Food Safety
- Sanitization
- Cooking
- Multitasking
- Safe Food Handling
- Teamwork and Collaboration
- Food Handlers Card
Timeline
Dietary Aide
Stonewall Jackson Memorial Hospital
11.2019 - 09.2024
Breakfast Hostess
Hampton Inn By Hilton
05.2016 - 01.2017
Breakfast Hostess
Hampton Inn By Hilton
08.2009 - 05.2016
High School Diploma -
Buckhannon Upshur Highschool
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