Summary
Overview
Education
Work History
Skills
Timeline
Generic

Jennifer Spruiell

Louisville,KY

Summary

Skilled Quality Trainer with experience in designing and implementing effective training programs across various industries. Strengths lie in ability to identify areas for improvement, develop innovative solutions and motivate teams to achieve high standards of quality. Previous roles have resulted in improved operational efficiency, reduced errors and increased customer satisfaction.

Results-driven Quality Trainer known for high productivity and efficient task completion. Specialize in developing comprehensive training materials, implementing effective quality control measures, and conducting insightful training sessions to enhance team performance. Excel in communication, leadership, and problem-solving to ensure teams meet and exceed quality standards.

Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Proactive Appointment Setter with exceptional sales and customer service strengths. Proven to generate high-quality leads through proactive communication using tact, diplomacy and professionalism. Experienced Scheduler proficient in calendar management and documentation. Driven to optimize procedures and improve productivity. Offering [Number] years of administrative and customer service experience. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

2026
2026
years of professional experience
2001
2001
years of post-secondary education

Education

Medical Assistant, Med Aid, Phlobotomy, - Medical Program/ Cardiovascular Technician

Cat's Careers
New Albany, IN
07.2003 - 06.2005

Jeffersonville High School
Jeffersonville , IN

Some College (No Degree) - Computer Programming, Paralegal Certificate,

Vocational Rehab
Jeffersonville , IN

Work History

Appointment Scheduler

House r US
Louisville, KY

Quality Trainer

UPS Worldport
Louisville, Kentucky
10.2022 - Current

Home Health Aide

Exel
Houston, Texas
09.2019 - 10.2021
  • Assisted clients with daily living activities and personal hygiene.
  • Monitored and recorded vital signs for patient health tracking.
  • Provided companionship and emotional support to enhance client well-being.

Front Office Medical Assistant

Dr. Yupuri
Clarksville , IN
03.2008 - 06.2012
  • Assessed calls and inquiries to prioritize services based on medical emergencies.
  • Posted payments and charges to patient accounts and participated in billing processes.
  • Kept medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment.
  • Comforted patients by anticipating patients' anxieties, answering patients' questions and maintaining reception area.
  • Answered phone calls and answered questions from potential customers.
  • Acted as first point of contact and set appointments for prospective clients.
  • Opened new accounts and documented personal, demographic, and payment information in system.
  • Explained product prices and packages as well as answered questions and addressed concerns of customers.
  • Attained $[Amount] in sales targets on monthly basis.
  • Set up appointments with interested customers according to schedule availability.
  • Pitched products and services to potential customers, securing new deals and sales opportunities.

Skills

  • Quality assurance
  • Employee training
  • Inventory management
  • Safety compliance
  • Telephone management
  • Sales support
  • Scheduling expertise
  • Call screening
  • Appointment confirmation
  • Schedule coordination

Timeline

Quality Trainer

UPS Worldport
10.2022 - Current

Home Health Aide

Exel
09.2019 - 10.2021

Front Office Medical Assistant

Dr. Yupuri
03.2008 - 06.2012

Medical Assistant, Med Aid, Phlobotomy, - Medical Program/ Cardiovascular Technician

Cat's Careers
07.2003 - 06.2005

Jeffersonville High School

Some College (No Degree) - Computer Programming, Paralegal Certificate,

Vocational Rehab

Appointment Scheduler

House r US
Jennifer Spruiell