Hardworking Sr. Pharmacy Auditor with more than 17 years of experience. Always a team player with strong organizational skills and work ethic. Ability to handle multiple projects simultaneously with a high degree of accuracy and efficiency.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Sr. Pharmacy Auditor
OptumRx
02.2022 - Current
SME (Subject Matter Expert)-Training new team members on pharmacy audit procedures, reports, phone etiquette and any follow up questions they may have
Identified and corrected discrepant claims pertaining to Fraud, Waste and Abuse.
POET Certified
Lead Pharmacy Services technician
United HealthCare
03.2016 - 02.2022
Receive incoming prior authorizations from providers and review medications according to FDA guidelines on the Commercial and Medicaid formularies to meet all compliance measures
Input Medicaid and Commercial Appeals into the RX claims into the system
Answer incoming calls from providers and pharmacies that need assistance with prior authorizations or processing claims
On call technician during evenings and weekends for patients needing pharmacy assistance after hours
Assist manager in interviewing/training new hires and well as assisting the technicians with questions or escalated issues and supervisor calls
Create and maintain teamwork assignments, workflow and schedules
Customer Service Representative/ Pharmacy lead Assistant
Insure Monkey (Nevada Health Co Op)
01.2015 - 03.2016
Quoted medical benefits and verified eligibility to providers and hospitals for patients
Provided claim status to providers on medical claims
Assisted pharmacies with pharmacy claims and eligibility
Received and verified premium payments for the member’s insurance premiums
Trained new employees on the system and the requirements pertaining to the job.
Senior Certified Pharmacy Technician
Walgreens Pharmacy
04.2007 - 01.2015
Trained new employees on the pharmacy tasks, duties and responsibilities as a technician and pharmacy workflow
Worked closely with pharmacists and used medication software to safely and accurately dispense medication
Efficiently answered multi-line phone and processed high volume of prescriptions
Managed drug inventory by ordering necessary medications, checking inventory, supplies and verifying deliveries
Regularly entered prescription and insurance billing information into patient profiles and resolved insurance rejections and other billing issues