Jennifer Stank
Superior
Summary
Dedicated professional with expertise in crisis management and community outreach. Skilled in fostering relationships and implementing engagement plans to connect with vulnerable populations.
Overview
30
30
years of professional experience
Work History
Coordinated Response Specialist
Superior Police Department
Superior
09.2021 - Current
- Collaborated with law enforcement teams to develop community outreach programs.
- Facilitated communication between department and community stakeholders, enhancing relations.
- Implemented community outreach and engagement plans to reach vulnerable communities.
- Presented clients with information, referrals and assistance accessing resources such as food, housing and transportation.
- Manage a grant funded treatment program that is ran through the police department.
- Co- Respond on Law Enforcement call for service
- Level II Negaotiator on the Crisis Response Team (CRT)
Office Manager/Victim Witness Coordinator
Douglas County District Attorney's Office
Superior
11.2014 - 09.2021
- Ensured smooth workflow by managing daily office operations and administrative staff supervision.
- Trained administrative staff on office procedures to enhance efficiency and productivity.
- Coordinated communication by answering phone calls, responding to emails, routing mail, and managing courier services.
- Guided clients through legal processes and victim assistance programs to provide necessary support.
- Maintained accurate case documentation to ensure compliance with legal standards.
- Acted as liaison between crime victims and District Attorney's Office for effective communication.
- Accompanied crime victims to court hearings.
- Responsible for keeping crime victims informed of court dates and their rights as a crime victim.
Judicial Assistant
Honorable Kelly J. Thimm
Superior
05.2012 - 11.2014
- Managed court schedules and maintained calendars for judicial proceedings.
- Prepared legal documents and filings for court cases and hearings.
- Coordinated communication between judges, attorneys, and court staff.
- Assisted in drafting orders, opinions, and other judicial correspondence.
- Organized case files and ensured proper documentation of records.
- Facilitated courtroom operations during trials and hearings.
- Provided administrative support to the Honorable Kelly J. Thimm as needed.
- Processed requests from attorneys or litigants seeking access to court records.
Supervisor/Waitress
Grandma's
Duluth
03.1996 - 01.2013
- Supervised dining room operations and maintained service quality standards.
- Trained and mentored new staff on menu knowledge and customer service techniques.
- Assisted in inventory management of supplies and ensured stock levels met demand.
- Communicated with kitchen staff to ensure timely food preparation and service.
- Resolved customer inquiries and complaints to enhance overall dining experience.
- Developed daily staff schedules to ensure adequate coverage during peak hours.
- Dealt with customer issues for servers, consistently upholding professionalism and calmness to maintain customer satisfaction.
- Provided exceptional service to high volume of daily customers.
Legal Specialist
Douglas County District Attorney's Office
Superior
04.2004 - 05.2012
- Reviewed legal documents for accuracy and compliance with regulations.
- Assisted attorneys in trial preparation and case management tasks.
- Conducted legal research to support ongoing case development efforts.
- Drafted legal correspondence and memoranda for internal and external communication.
- Managed case files and maintained organized records for easy access.
- Collaborated with law enforcement on evidence collection and documentation processes.
- Provided training to junior staff on legal procedures and office protocols.
Education
Bachelor of Arts - Criminal Justuce
University of Wisconsin
WI05-2002
Skills
- Crisis negotiation
- Community outreach
- Grant management
- Legal compliance
- Case documentation
- Stakeholder engagement
Collateral Assignments
- Chairperson for the Criminal Justice Coordinating Council
- Bike Patrol team member
- Peer Support Team member
- Level II Negotiator on the Crisis Response Team
- Drug Court Team member
- Pathways to Hope Project Manager
References
References available upon request.
Timeline
Coordinated Response Specialist
Superior Police Department
09.2021 - Current
Office Manager/Victim Witness Coordinator
Douglas County District Attorney's Office
11.2014 - 09.2021
Judicial Assistant
Honorable Kelly J. Thimm
05.2012 - 11.2014
Legal Specialist
Douglas County District Attorney's Office
04.2004 - 05.2012
Supervisor/Waitress
Grandma's
03.1996 - 01.2013
Bachelor of Arts - Criminal Justuce
University of Wisconsin