Creative Business Development Manager with impressive track record of improving sales and growing company customer base. Innovative program management, strategic planning and team leadership skills. Successful team builder with exceptional communication abilities.
Overview
16
16
years of professional experience
Work History
Business Development Manager
Distribution Cooperative, Inc./PackRoom, LLC
McDonough, GA
01.2018 - Current
Streamlined operations by delivering recommendations for knowledge-base processes and procedures.
Researched and identified opportunities for account growth, account penetration and market expansion.
Grew sales numbers by $18M through skilled sales support for new and existing customers.
Partnered with business teams and IT personnel to align project goals with business strategy and define project milestones.
Identified distributor challenges related to corporate service offerings in order to formulate potential solutions.
Collected data and performed customer needs analysis.
Established relationships with key decision-makers within customer's organization to promote growth and retention.
Applied consultative selling techniques to prospect senior management to close business.
Hired, trained and built high-performing team of sales representatives.
Collaborated with internal teams to improve outputs to meet demand and supply requirements, ensuring inventory integrity targets for finished goods.
Formulated demand planning and generated supply chain management metrics.
Implemented standard manufacturing system procedures and process practices.
Led proposal preparation, negotiation and administration of clinical contracts.
Mentored local personnel on best practices and protocols to maximize productivity.
Described product and service details to customers to provide information on benefits and advantages.
General Manager
Distribution Cooperative, Inc. /PackRoom, LLC
McDonough, GA
01.2009 - 01.2018
Oversight of entire PackRoom, LLC Production Teams, Production Manager, Production Coordinators, and served as Key Account Manager for program implementation.
Developed Monthly Staff Training sessions to focus on integrating diverse production crews to maximize efficiency and meet/exceed financial goals.
Negotiation of strategic contracts to enhance overall program value; increasing margin leverage and overall savings to non-profit hospital owners.
Oversight and implementation of quality standards and SOP development to achieve ‘Above World Class’ Acceptability Rates for finished goods
Exceeded sales forecasts through development of collaborative efficiencies among distribution center team, purchasing team, and production crew.
Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
Implemented operational strategies and effectively built customer and employee loyalty.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
Resource Specialist Surgical Services
Northeast Georgia Health
Gainesville, GA
01.2007 - 01.2009
Oversight of cost analytics and supply spend for item categories relating specifically to surgery.
Served as New Technology team member for new products within consumables and capital budget/contracts.
Implemented cross functional vendor credentialing system supporting multiple clinical departments to enforce compliance.
Coordinated with Supply Chain, Revenue Management, Clinical Leadership, and Surgeons to provide value based analytics for new supply or implant requests.
Achieved 25% reduction in cost for total joint category spend.
Coordinated clinical evaluations for new product requests with supplier representatives.
Purchasing Analyst
Piedmont Healthcare
Atlanta, GA
01.2006 - 01.2007
Oversight of expenses and contracts related to Operating Room, Cath Lab, CVOR, Nursing Committee, and Infection Control.
Served as key member to manage clinical evaluations of contracted items.
Aligned savings and clinical initiatives for adoption within Distribution Center/hospital environment.
Negotiated with suppliers and vendors about contracts, policies and deadlines.
Suggested improvements to cut costs and improve supply chain process, incorporating asset utilization, performance measurement and outsourcing approaches.
Event Technician, Team Lead, Creative Specialist at Mugwump Productions/Sight And SoundEvent Technician, Team Lead, Creative Specialist at Mugwump Productions/Sight And Sound