Excel
Jennifer Stanley
Administrative, Bookkeeping, Customer Service, Marketing
Isanti, Minnesota,MN
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Instructor with excellent interpersonal skills and ability to foster positive learning environment conducive to success. Imparted comprehensive topical knowledge in varied modalities to enhance deeper learning. Highly tolerant Instructor dedicated to supporting safe classroom environment. Energetic and motivated with extensive knowledge in dance techniques and body awareness.
Overview
24
24
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Director of Operations, Choreographer, Instructor
Dance Dynamics - Self Employed
Isanti, MN
09.2003 - Current
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
- Monitored budget and utilized operational resources.
- Oversaw day-to-day production activities in accordance with business objectives.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Achieved team goals through formalized training plans, coaching, and performance management.
- Mentored and coached team members to foster productive and engaging work environment.
- Analyzed customer feedback and identified areas for improvement to drive business success.
- Developed systems and procedures to improve operational quality and team efficiency.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Interacted well with customers to build connections and nurture relationships.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Prepared student groups for competitions with routines, exercise regimens and instruction on specific techniques.
- Managed exercise, conditioning and flexibility improvement programs.
- Composed sequences of steps and moves for dancers.
- Helped students work on facial expressions to match dance moves.
- Choreographed performances for individuals and groups.
- Developed new choreography for shows and organized rehearsals with team members.
- Helped students understand rhythm, leaps, turns and posture.
- Discovered and utilized talents of team.
- Established and enforced safety standards, promoting warm-up exercises and proper technique.
- Implemented creative and challenging choreography to push students to next level.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Enhanced student comprehension and shortened learning process through new teaching methods.
Package Handler
Fed Ex Ground
Rogers, MN
10.2020 - 08.2022
- Used hand-held scanners and physical logs to accurately track item movements.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Assembled, sealed, and loaded packages into correct trucks.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Loaded package containers onto forklifts and transported into packaging areas.
- Collaborated with other package handlers to provide prompt and accurate delivery of orders.
- Proved successful working within tight deadlines and a fast-paced environment.
- Communicated regularly with supervisors to provide information on delays and issues with shipments.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Followed safety regulations to maintain safe work environment.
- Maintained clean, orderly work environment free of hazards.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
Administrative Assistant
Robert Half International
Burnsville, MN
08.2000 - 08.2001
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Assisted development and implementation of new administrative procedures.
- Created and maintained databases to track and record customer data.
- Volunteered to help with special projects of varying degrees of complexity.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Managed filing system, entered data and completed other clerical tasks.
- Established administrative work procedures to track staff's daily tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Organized new employee orientation schedules for new hires.
- Set up orientations and initial training for new employees.
- Participated in recruitment and selection process for new hires.
Administrative Assistant
BioErgonomics
Shoreview, MN
06.2000 - 08.2002
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Developed strategies to streamline and improve office procedures.
- Assisted development and implementation of new administrative procedures.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Drafted correspondence and other documents for CEO and department heads in company's voice.
- Volunteered to help with special projects of varying degrees of complexity.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Liaised between clients and vendors and maintained effective lines of communication.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Assisted coworkers and staff members with special tasks on daily basis.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
Education
Associate of Arts - Dance Minor
Lansing Community College
Lansing, MI 09.1996 - 05.1998
Skills
Drawer management
Customer assistance
Staff Training
Guest inquiries
Customer Relations
Coaching and mentoring
Cash register operation
Refund handling
Money handling
Till counting
Payment collection
Identification checks
Cleaning and sanitizing
Stocking and replenishing
Refunds and exchanges
Point of sale operation
Product and service sales
Product knowledge
Basic math skills
Written and verbal communication
Cash drawer management
Cash register systems
Receipt and refund issuance
Account Reconciliation
Presentation design
Policy and procedure modification
Relationship building
Workflow planning
Payroll and budgeting
Spreadsheet management
Office administration
Invoice Processing
AP/AR proficiency
English fluency
Records management
Travel planning
Recordkeeping
Bookkeeping
Meeting arrangements
Executive presentations
Marketing
Supervising staff
Team Bonding
Contract agreement preparation
Mail distribution
Project Management
Office management
Customer and client relations
Staff Management
Social media knowledge
Project planning
Letter preparation
Effective leader
Recruitment
Client account management
Staff training/development
Business Development
Employee scheduling
Data Entry
Training and Development
Employee reviews
Competition readiness
Continuing education
Special needs teaching
Rhythm sensitivity
Classroom management
Technique instruction
Fundraising
Lesson Planning
Curriculum Development
Accomplishments
- Knowledge of excel, powerpoint, word an accounting systems.
- Supervised team of four staff members.
- Received a coaching certification for working with school age kids.
- Opened, own and operate a successful dance studio for over the past 21 years.
- I was the general contractor on building my own 4,000 sq ft. commercial dance studio.
- Helped my husband open and expand his flourising business.
Software
Word
Powerpoint
Canva Design
Wix, web design
Certification
Coaching Certification
Interests
Dance instruction, ballet, tap, jazz, lyrical and hip hopyrical
Coaching License for school age students
I received this approximately in 2006, I was the Dance Coach for the Cambridge-Isanti High School for two years. The school had to cut their budget and the dance team was one that needed to be dissolved.
Timeline
Package Handler
Fed Ex Ground
10.2020 - 08.2022
Coaching Certification
08-2006
Director of Operations, Choreographer, Instructor
Dance Dynamics - Self Employed
09.2003 - Current
Administrative Assistant
Robert Half International
08.2000 - 08.2001
Administrative Assistant
BioErgonomics
06.2000 - 08.2002
Associate of Arts - Dance Minor
Lansing Community College
09.1996 - 05.1998