Jennifer St. Cricq
Hamilton, TX,TX
Summary
Dynamic and detail-oriented merchandiser and manager. Experience in plan-o-gram implementation and stock rotation, enhancing product visibility and customer engagement. Recognized for training new team members and streamlining displays, ensuring a cohesive shopping experience. Personable and dedicated with strong ability to lead and motivate teams in retail environment. Understands key retail operations, inventory management, and customer service principles, combined with skills in team supervision and sales strategies. Committed to driving store performance, ensuring customer satisfaction, and delivering exceptional results in fast-paced retail environments with good management and leadership skills.
Overview
3
3
years of professional experience
Work History
Merchandiser
Driveline Merchandising
Coppell, TX
12.2024 - Current
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
- Streamlined merchandise presentation through consistent application of planograms and adherence to company guidelines.
- Completed tasks and projects in timely manner over 4 separate locations.
Store Manager
Dollar General Store
Jonesboro, TX
01.2022 - 11.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Approved regular payroll submissions for employees.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements..
- Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
Education
Associate Degree In Nursing - Nursing
McLennan Community College
Waco, TX05.2013
Skills
- Reliable and punctual
- Friendly and outgoing
- Stock rotation
- Pricing and shelf labeling
- Active listener
- Product inventory counts
- Vendor relations
- Retail sales professional
- POS systems
- Plan-o-gram implementation
- Display signage
- Retail
- Fixture placement
- Time management
- Multitasking
- Customer service
- Organizational skills
- Problem-solving
- Clear communication
- Attention to detail
- Multitasking Abilities
- Task prioritization
- Hand and power tool operation
- Work documentation
Additional Information
Work history minimized due to relivience. I had a career in the field of nursing as a RN Charge nurse at the Hughes Unit in Gatesville , Texas for 8.5 years. I was responsible for managing the duties of multiple nurses and medication aides as well as ensuring their safety in a maximum security prison. While nursing was a very rewarding career at times I felt it was time for a change and entered the field of retail and customer service. The retail environment has proven to be a rewarding and invigorating environment and I look forward to the opportunity of employment with Tractor Supply.
Timeline
Merchandiser
Driveline Merchandising
12.2024 - Current
Store Manager
Dollar General Store
01.2022 - 11.2024
Associate Degree In Nursing - Nursing
McLennan Community College