Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
City Of Gardner
03.2024 - Current
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
Maintained inventory of office supplies and placed orders.
Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
Financial Accounting
Relevant Church
01.2023 - 03.2024
Assists with counting collected funds
Alternate Accountant Manager responsible for documenting cash donations and deposits
Patient Care Coordinator
Katies Way
12.2022 - 12.2023
Maintained the patient database and provided patient information to medical staff on a regular basis
Assisted in the training of new PCCs
Utilized excellent customer service skills to address patient needs and inquiries in a timely manner
Monitored patient medical records to ensure accuracy and completeness
Developed and maintained effective relationships with health care professionals
Juvenile Intake Officer (Part Time)
Riley County/Cloud County
05.2021 - 12.2023
Interviewed and assessed juveniles, family members, and other involved parties to determine appropriate court action
Reported assessments to the court and recommended appropriate courses of action
Developed and maintained positive working relationships with Juvenile Court staff, community partners, Law Enforcement and other stakeholders
Maintained detailed records of case information
Ensured compliance with state and local laws regarding juvenile justice
Participated in court proceedings as required
Attended training sessions and seminars to stay current on the latest trends and developments in Juvenile Court
Office Manager
Chiropractic Family Health
01.2020 - 02.2023
Responsible for overseeing the day-to-day operations
Developed and implemented administrative policies and procedures to ensure effective and efficient operations
Coordinated with external vendors and suppliers to ensure timely delivery of resources and services
Developed and maintained filing systems, databases and other informational systems
Managed office supplies and equipment, ensuring adequate supplies for all staff
Graduated with a 3.5 GPA
Demonstrated expertise in criminal justice and crime prevention strategies
Developed and presented educational materials on crime prevention and criminal justice topics