Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Stephenson

Porter,TX

Summary

Experienced and service-driven professional with a solid background in customer service, hospitality, and front-line support roles. Demonstrated success in handling diverse customer needs in fast-paced environments, including coffee bar operations, where efficiency, communication, and a positive attitude were essential. Skilled in de-escalating issues, problem-solving on the spot, and ensuring a welcoming experience for every customer. Highly organized with excellent time management skills, able to juggle multiple tasks without compromising quality or service. Passionate about creating seamless customer interactions and building trust through consistency, professionalism, and attention to detail, ready to bring that same energy and dedication to a Client Coordinator position.

Overview

7
7
years of professional experience

Work History

Paraprofessional

Shepherd ISD
07.2024 - Current

As a Pre-K Paraprofessional, I support the lead teacher in creating a safe, nurturing, and engaging classroom environment for young learners. My responsibilities include assisting with daily lessons and activities, supervising students during classroom and outdoor play, and helping manage transitions throughout the day. I work closely with individual students and small groups to provide additional academic and emotional support, including those with special needs or language barriers. I also help prepare learning materials, maintain classroom organization, and ensure consistent enforcement of behavior expectations. Through ongoing collaboration with teachers and staff, I contribute to monitoring student progress and fostering a positive, inclusive learning experience for every child.

Retail Customer Service Representative

Petalz by Annie
10.2022 - 07.2024

Dedicated and customer-focused retail associate with 3+ years of experience in providing exceptional service in diverse retail settings. Proven track record of driving sales through product knowledge, upselling techniques, and building rapport with customers. Skilled in maintaining a clean and organized store environment while ensuring customer satisfaction. Strong team player with excellent communication and problem-solving skills.

Computer Lab Paraprofessional

Big Sandy ISD
08.2018 - 05.2021

Tech-savvy and resourceful Computer Lab Paraprofessional with experience in supporting educational environments. Proficient in assisting students and faculty with computer operations, troubleshooting technical issues, and maintaining lab equipment. Strong organizational and communication skills, with a commitment to fostering a positive and productive learning atmosphere. Adept at managing multiple tasks simultaneously and ensuring the smooth operation of computer labs.

Education

Bachelors Degree - Education

Western Governors University
Salt Lake City, Utah

Skills

  • Communication
  • Teamwork
  • Time Management
  • Adaptability
  • Leadership
  • Attention to Detail
  • Phone Etiquette
  • Inventory Management
  • Staff Training and Coaching
  • Customer Engagement
  • Cash Handling

Timeline

Paraprofessional

Shepherd ISD
07.2024 - Current

Retail Customer Service Representative

Petalz by Annie
10.2022 - 07.2024

Computer Lab Paraprofessional

Big Sandy ISD
08.2018 - 05.2021

Bachelors Degree - Education

Western Governors University
Jennifer Stephenson