Jennifer Steuer
Levittown
Summary
Detail-oriented and organized Dental Office Manager with over 20 years of experience in the dental field, including 15+ years in management. Seeking employment in a challenging environment where I can use my strong organizational and communication skills.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Office Manager
Meadowbrook Dental Care / Meadowbrook Dentistry
Mineola
05.2021 - Current
- Manage multi-location operations
- Supervise staff members, organize schedules and delegate tasks
- Trained new employees on office protocols and software systems
- Manage correspondence, including emails, phone calls, and mail
- Patient scheduling, billing, collections, and financial reporting
- Treatment plan presentation and patient financial coordination
- Resolved patient inquiries in a timely manner while maintaining positive relationships
- Reviewed insurance fee schedules and negotiated reimbursement rates
- Insurance verification
- Credentialing and licensure maintenance
- Deliver exceptional communication and customer service to enhance patient experience
- Implemented office policies and protocols
- Maintaining compliance with HIPPA,OSHA and infection control standards
Practice Manager
The Smilist
Syosset
09.2019 - 01.2021
- Patient Relations
- Organize, plan and lead regular practice meetings
- Oversee front desk operations
- Manage patient scheduling and expedite patient flow through the practice
- Maintain schedule for multiple providers
- Recruit, train and manage staff to meet performance standards
- Complete routine staff performance review
- Treatment Plan Coordinator
- Process All Billing
- Payment Arrangement Coordinator
- Enforce patient payment plans and minimize debts
- Collections, accounts receivables, financial arrangements for patients
- Insurance verification, check status of outstanding claims, Predeterminations, obtain patient eligibility, and breakdown of benefits
- IT and systems maintenance and troubleshooting staff equipment issues
Office Manager
Dorain Tetelman, DDS
New York
05.2007 - 09.2019
- Performed same tasks as above
- Manage Office Supplies, Purchasing, and Payroll
- Converted entire office paperless
Education
B.A. - Sociology of Education
College of Staten Island
Staten Island, NY06.2006
High School Diploma -
Fort Hamilton High School
Brooklyn, NY06.2001
Skills
- Microsoft Office
- Eaglesoft
- Dentrix
- Dentrix Enterprise
- Multi-tasking
- Detail-oriented
- Well-organized
- Highly motivated
- Employee training
- Conflict resolution
- Customer service
- Software troubleshooting
- Patient relations
- Office management
- Billing
Certification
Driver's License
References
Available upon request
References
References available upon request.
Timeline
Office Manager
Meadowbrook Dental Care / Meadowbrook Dentistry
05.2021 - Current
Practice Manager
The Smilist
09.2019 - 01.2021
Office Manager
Dorain Tetelman, DDS
05.2007 - 09.2019
B.A. - Sociology of Education
College of Staten Island
High School Diploma -
Fort Hamilton High School
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