Jennifer Stevens

Director Of Growth, Feb 2023 - June 2023

• Responsible for efficient operations impacting client base of 12,000, 13 agents, and 4 administrators
• Ownership of recruiting, onboarding, and sustained productivity of agent talent
• Develop growth targets and strategies in collaboration with CEO
• Execute recruiting campaigns across various platforms, including Facebook Ads, Google Ads, YouTube, and proprietary websites
• Provide ongoing support and measurable accountability for agent productivity
• Host value-based sales huddles and conduct weekly 1:1s with new agents
• Negotiate contracts with suppliers ensuring best value pricing options are secured
• Direct or coordinate financial or budget activities to fund operations and maximize investments

• Awarded #1 recruiter in the US, sustained top recruiting, personal sales, and team sales recognition for 18 years
• Managed 500+ in downline
• Motivated teams through training and recruitment strategies
• Maintained business by consistently booking shows and nurturing customer connections
• Planned and administered leadership training and recognition events

Section Manager, St. George, UT , Nov 2015 - Feb 2,022
Center Director, Salt Lake City, UT, Nov 2018 - Nov 2019

• Successfully opened the Idaho Falls location, hiring over 1200 employees in 2.5 years
• Managed 300+ Captioning Agents, 15 Team Lead Supervisors, and 3 Section Managers
• Exceeded company productivity goals by an average 6% for one year
• Communicated monthly newsletters and weekly performance to employees
• Developed leadership skills, coaching supervisors to managerial positions
• Promoted core values awards program
• Implemented referral incentives and engagement programs
• Managed center budget and prepared weekly, monthly, and quarterly reports
• Organized community events to enhance the company's visibility and promotion