Dynamic leader and seasoned wildlife expert with a proven track record at All Things Wild and City of Alamo Heights. Excelled in operations management and wildlife rehabilitation, enhancing conservation awareness through innovative public outreach. Demonstrated exceptional leadership and teamwork, significantly improving animal care standards and community engagement.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Animal Care Services Manager
City of Alamo Heights
05.2023 - 08.2024
Developed strong relationships with key clients, ensuring long-term partnerships and repeat business opportunities.
Developed and maintained positive relationships with customers to build rapport and trust.
Defined clear targets and objectives and communicated to other team members.
Skilled in interpreting and applying policies, regulations, laws, and ordinances related to wildlife damage management.
Established and maintained relationships with Federal, State, county, and city government agencies, Tribes, corporations, educational or research institutions.
Managed human-wildlife conflicts.
Improved animal care standards by implementing new protocols and procedures for daily tasks.
Maintained comprehensive records, including medical records for animals, foster and adopter information, billing and payment records, and facility records for veterinary clinics and boarding facilities.
Delivered animal outreach presentations and animal appearances in various media and stage presentations.
Coordinated successful adoption events, resulting in increased placement rates for shelter animals.
Managed inventory of food, supplies, and medications to maintain adequate stock levels while minimizing costs.
Increased public awareness of the organization''s mission through targeted marketing campaigns and community outreach efforts.
Animal Care Representative
City of Alamo Heights
04.2022 - 05.2023
Documented activities and progress in electronic medical record per defined policy and procedures.
Fostered cooperative relationships with various stakeholders.
Used traps, repellents, and other devices for wildlife damage management.
Provided enrichment opportunities for animals and encouraged behaviors that increased the success of them being adopted.
Conducted Trap-Neuter-Release operations with stray cats.
Interpreted and applied relevant policies, regulations, laws, and ordinances.
Collaborated with local law enforcement agencies to enforce animal control ordinances and handle dangerous or aggressive animals.
Ensured proper handling of deceased animals for transport to designated disposal facilities while adhering to established protocols.
Captured domestic and wild animals.
Assisted in the successful rehoming of animals by carrying out adoption processes, including interviewing potential adopters and conducting home visits.
Demonstrated adaptability in addressing unique challenges related to specific animal species or situations, applying problem-solving skills to reach successful resolutions.
Wrote reports of activities and maintained files of impoundments and dispositions of animals.
Wildlife Technician
All Things Wild Rescue and Rehabilitation
03.2021 - 03.2022
Provided critical support during emergency response situations involving injured or distressed wildlife.
Developed innovative solutions for addressing human-wildlife conflicts through non-lethal deterrent methods.
Educated the public about conservation efforts and the importance of preserving natural habitats during presentations and events.
Increased awareness about threatened species through community outreach events and educational materials distribution.
Assisted in the successful reintroduction of native species through careful planning and execution of release strategies.
Positioned animals for diagnostic imaging such as x-rays and scans.
Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
Assisted in the safe capture, restraint, and transport of animals when necessary for medical procedures or relocation purposes.
Military Police Officer Sergeant
United States Army
08.2014 - 02.2022
Provided mentorship to junior Military Police Officers, contributing to their professional growth and success in their roles.
Supported command staff with accurate intelligence reporting, leading to informed decision-making during critical situations.
Enhanced security measures by conducting thorough inspections and implementing strict access control protocols.
Led a team of Military Police Officers in daily operations, fostering a positive work environment that encouraged teamwork and camaraderie.
Responded quickly to emergencies while exercising sound judgment under pressure, mitigating potential risks to personnel and property.
Maintained strict adherence to military law enforcement standards, resulting in a safe environment for personnel and civilians.
Performed risk assessments for upcoming events or changes in building occupancy levels to proactively address potential concerns ahead of time.
Streamlined communication between security personnel using radio equipment, ensuring quick response times during critical situations.
Maintained a high level of physical fitness through regular exercise and training, ensuring the ability to perform demanding tasks when required.
Oversaw day-to-day operations, delegating tasks appropriately to ensure smooth workflow and timely completion of projects.
Successfully managed multiple projects simultaneously while adhering to deadlines and budget constraints.
Improved operational efficiency by streamlining processes and implementing new systems.
Education
Bachelor of Science - Wildlife Conservation
Unity Environmental University
New Gloucester, ME
09-2026
Skills
Leadership and Teamwork
Operations management
Wildlife identification
Public outreach
Wildlife rehabilitation
Policy Interpretation and Application
Animal care expertise
Conservation awareness
Certification
[Basic Animal Control Officer] [Humane Educators of Texas] [2022 July]
Timeline
Animal Care Services Manager
City of Alamo Heights
05.2023 - 08.2024
Animal Care Representative
City of Alamo Heights
04.2022 - 05.2023
Wildlife Technician
All Things Wild Rescue and Rehabilitation
03.2021 - 03.2022
Military Police Officer Sergeant
United States Army
08.2014 - 02.2022
[Basic Animal Control Officer] [Humane Educators of Texas] [2022 July]
Bachelor of Science - Wildlife Conservation
Unity Environmental University
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