Jennifer Stewart

• Took a planned career break to focus on family caregiving responsibilities

Served as a primary point of contact for both small and large business clients, overseeing the production and fulfillment of high-volume, large-scale print orders—primarily complex projects for healthcare providers and other enterprise customers. Provided leadership to team members on assigned shifts. Coordinated end-to-end production workflows to ensure accuracy, compliance, and on-time delivery, while managing multiple client accounts simultaneously. Collaborated closely with internal production and operations teams to resolve issues, prioritize deadlines, and address recurring challenges. Handled sensitive customer and patient information, including Social Security numbers and address data, in accordance with strict privacy, confidentiality, and data-protection standards. Maintained detailed client documentation and order data to support customer satisfaction, retention, and repeat business in a fast-paced, deadline-driven environment.

Delivered consultative, customer-focused service by taking orders, providing pricing, and recommending products and services. Managed production flow for digital imaging and print orders, ensuring quality, accuracy, and on-time completion of complex and large-scale jobs. Coordinated shift communication, supported pick-up and delivery, operated POS, handled financial transactions, assisted with shipping services, and supported team members while following FedEx Office operational and safety standards, always delivering the Purple Promise.

Supported daily air and ground operations by safely loading and unloading trucks and aircraft containers in a high-volume, time-critical environment. Ensured accurate package scanning, routing, and documentation to maintain operational integrity and on-time performance. Maintained As a courier, I maintained DOT compliance, adhered to transportation regulations, and provided reliable service while meeting delivery time commitments. Demonstrated strong situational awareness, teamwork, and accountability.