Jennifer St. George

• Provided exceptional service to high volume of guests
• Operated Aloha POS
• Displayed enthusiasm and knowledge about restaurant's menu to guests
• Greeted guests with fresh bread and water options anwering and menu questions and made chef recommendations to upsell
• Ensured to check with guests on served food to guest satisfaction
• Communicate effectively with kitchen, host, and expo to ensure smooth experience provided to guests
• Developed rapport with guests to build repeat business and best experience for them
• Provided crumbing of tables, reset dining based on courses
• Stocked service areas with supplies during slow periods, providing running side work

• Provided exceptional service to high volume of guests
• Operated Upserve POS, input orders, changes, and completed check outs
• Displayed enthusiasm and knowledge about restaurant's menu to guests
• Greeted guests with fresh bread and water options anwering and menu questions and made chef recommendations to upsell
• Ensured to check with guests on served food to guest satisfaction
• Communicate effectively with kitchen, host, and expo to ensure smooth experience provided to guests
• Developed rapport with guests to build repeat business and best experience for them
• Provided paced out starters, entrees, and desserts
• Stocked service areas with supplies during slow periods, providing running side work, completed side work every evening.

• Greeting Guests
• Answering any questions on menu or allergies
• Offer suggestions of pairing drinks with food selections
• Upsell promotions
• Serve food and drinks in a timely manner
• Responsible for all signed checks, managing cash, and entering all correct items in custom POS
• Create a special experience to build loyalty and repeat business
• Standard closing tasks of cleaning and restocking
• Running food for servers
• Provide back of the house Bookkeeping; including counting each drawer, safe balance, invoice reconciliation.
• Assisted in all other areas when needed.

• Greeted customers
• Answered questions and recommended wines to pair with chocolates and tapas.
• Operated POS terminals to input orders, split bills and calculate totals.
• Promoted desserts, appetizers and specialty drinks to optimize sales.
• Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
• Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
• Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
• Served food and beverages to patrons and immediately remedied issues with orders.
• Displayed enthusiasm and knowledge about restaurant's menu and products.
• Provided exceptional service to high volume of daily customers.
• Set up dining room to meet hospitality and service standards.
• Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
• Implemented sanitary food handling, holding and service protocols.
• Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.

• Greeted customers, answered questions and recommended specials to increase profits.
• Operated POS terminals to input orders, split bills and calculate totals.
• Satisfied customers by topping off drinks and offering condiments, napkins and other items.
• Promoted desserts, appetizers and specialty drinks to optimize sales.
• Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
• Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
• Addressed complaints to kitchen staff and served replacement items.
• Displayed enthusiasm and knowledge about restaurant's menu and products.
• Trained new employees on restaurant procedures and plating techniques.
• Served food and beverages to patrons and immediately remedied issues with orders.
• Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
• Maintained accuracy while handling payments, giving change and printing receipts to customers.
• Stocked server areas with supplies before, during and after shifts.
• Developed strong and lasting resident relationships.
• Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
• Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
• Upsold customers from shelf to premium brands to help boost sales.
• Recommended food and drinks to patrons based on preference, pairings and special promotions.
• Balanced daily registers and generated sales reports for management.
• Kept track of bar tabs and transferred open tabs to dining area for wait staff.

• Greeted customers, answered questions and recommended specials to increase profits.
• Operated POS terminals to input orders, split bills and calculate totals.
• Satisfied customers by topping off drinks and offering condiments, napkins and other items.
• Promoted desserts, appetizers and specialty drinks to optimize sales.
• Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
• Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
• Addressed complaints to kitchen staff and served replacement items.
• Displayed enthusiasm and knowledge about restaurant's menu and products.
• Served food and beverages to patrons and immediately remedied issues with orders.
• Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
• Provided exceptional service to high volume of daily customers.
• Maintained accuracy while handling payments, giving change and printing receipts to customers.
• Stocked server areas with supplies before, during and after shifts.
• Resolved customer concerns with friendly and knowledgeable service.
• Developed strong and lasting resident relationships.
• Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
• Implemented sanitary food handling, holding and service protocols.
• Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
• Completed opening and closing checklists to ensure smooth restaurant operations.
• Documented food orders and ran items to guest tables in dining room.