Jennifer Stillson
Mossyrock,WA
Summary
Well-qualified candidate with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
15
15
years of professional experience
Work History
Administrative Assistant
Equity Lifestyle Properties
04.2022 - Current
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Created and maintained databases to track and record customer data.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Assisted development and implementation of new administrative procedures.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Developed strategies to streamline and improve office procedures.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Drafted correspondence and other documents for CEO and department heads in company's voice.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
- Established administrative work procedures to track staff's daily tasks.
- Volunteered to help with special projects of varying degrees of complexity.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Liaised between clients and vendors and maintained effective lines of communication.
- Performed research to collect and record industry data.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
- Managed department budgets and generated financial reports for management review.
Sales/Merchandiser
Parr Lumber
12.2016 - 01.2022
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Inspected merchandise for quality and arranged proper display location on floor.
- Updated pricing and signage to complete product displays and educate customers.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Verified products appeared at correct locations in proper quantities.
- Collaborated with store managers to devise store layouts and establish aesthetic appeal.
- Established strong vendor relationships to maintain and support business.
- Conducted regular store audits to verify compliance with company policies.
- Implemented sales strategies to generate leads and maximize profit margins.
- Developed and deployed store-level product training materials to mentor staff on new products and sales techniques.
- Generated weekly, monthly and quarterly sales reports to highlight milestones and activities.
- Managed and maintained purchase orders and invoices.
- Established relationships with vendors to secure competitive pricing and discounts.
- Collaborated with sales team to identify and fulfill customer needs.
- Prepared and analyzed reports to track inventory and purchasing trends.
- Researched and identified new suppliers and vendors.
- Evaluated product quality and vendor performance to maintain quality standards.
- Interacted with vendors, store managers and other stakeholders to maintain on-time deliveries.
- Cultivated relationships with wholesalers and distributors to increase inventory availability.
- Communicated with suppliers to negotiate best pricing on apparel and accessories.
- Provided clerks with information to print on price tags such as price, mark-ups or mark-downs or style number.
Supervisor/Safety Coordinator
Safeway Grocery
04.2009 - 12.2016
- Inspected worksites, practices, and gear for compliance with established safety standards.
- Recommended changes to company culture to improve safety and meet changing demands.
- Conducted safety audits and investigated plant quality issues.
- Investigated accidents and hazardous incidents to determine cause and made recommendations for corrective action.
- Conducted investigations into incidents and reported on findings.
- Gathered information, prepared reports, and drafted correspondence related to cases.
- Inspected facilities for adherence to fire, hazard, and safety guidelines.
- Recognized, documented, and advised on removal of hazards.
- Coached employees, managers and executives on effective safety policies.
- Developed new training programs to address performance and knowledge issues.
- Conducted safety training and education to employees to increase awareness of safety hazards and empower employees to work safely.
- Investigated accidents and incidents to determine root causes and develop corrective actions to address underlying issues.
- Provided guidance and resources to employees to maintain safety procedures and enhance protection.
- Collaborated with other departments to integrate safety in all aspects of organization.
- Coordinated emergency response plans and drills to increase preparedness and address issues promptly.
Education
No Degree - Business Management
Clark College
Vancouver, WABusiness Management - Business Administration And Management
Safeway
Clackamas, OR03.2012
Certification - Business Administration
Cascade Job Corp
Sedro-Woolley, WA02.1997
Skills
- Supervising Staff
- Strong Problem Solver
- Relationship Building
- Client Relations
- Training and Coaching
- Professional and Mature
- Team Bonding
- Customer and Client Relations
- Office Management
- Critical Thinking
Timeline
Administrative Assistant
Equity Lifestyle Properties
04.2022 - Current
Sales/Merchandiser
Parr Lumber
12.2016 - 01.2022
Supervisor/Safety Coordinator
Safeway Grocery
04.2009 - 12.2016
No Degree - Business Management
Clark College
Business Management - Business Administration And Management
Safeway
Certification - Business Administration
Cascade Job Corp