Jennifer Stoltz
McKinney,TX
Summary
Personable and organized with talent for effective team coordination and problem-solving. Possesses solid grasp of operational procedures and excels in managing daily tasks and customer interactions. Ready to drive efficiency and support organizational goals through proactive leadership and strategic planning.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Greystar Property Management
Celina, TX
12.2024 - Current
- Assisted in daily operations, ensuring efficient property management and tenant satisfaction.
- Coordinated resident communications, addressing inquiries and resolving issues promptly.
- Supported leasing activities by maintaining accurate records and facilitating tenant onboarding processes.
- Identify opportunities for property and operational improvements and communicate observations to the Property Manager
- Follow up on delinquent accounts and pursue collections in accordance with established procedures
- Generating lease renewals
- Acts as the on-site supervisor in the absence of the community manager by organizing and delegating daily work, coordinating maintenance and make-ready tasks with the maintenance supervisor, and managing the operation of the community in compliance with Company policies, procedures, and business practices.
Leasing Manager
Fairfield Residential Company LLC
Plano, TX
06.2021 - 12.2024
- Managed tenant inquiries and maintained positive relationships to enhance leasing experience.
- Executed lease agreements and ensured compliance with property regulations and policies.
- Conducted property tours, showcasing amenities and features to prospective tenants effectively.
- Assisted in marketing strategies to attract new tenants through various channels.
Leasing Consultant
Lincoln Property Management
Plano, TX
07.2018 - 03.2021
- Facilitated leasing processes, enhancing tenant satisfaction and retention.
- Conducted property tours, showcasing amenities and community features to potential tenants.
- Managed lease agreements, ensuring compliance with company policies and local regulations.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
- Collaborated with maintenance teams to resolve tenant issues promptly and efficiently.
- Utilized property management software to track applications and streamline communication with applicants.
- Analyzed market trends to inform pricing strategies and maintain competitive edge in the rental market.
Education
Associate of Arts Certificate - General
Chabot College
Hayward, CA06-2016
Skills
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Customer relations
- Time management
- Team motivation
- Staff training and development
- Posting Regularly on social media
- Conflict resolution
- Recruiting and interviewing
- Policy enforcement
- Financial management
- Budgeting and finance
- Adaptability and flexibility
- Property Management Software
- Yardi
- Voyager, Voyager plus
- Entrata
- Onesite
- LRO
- Bluemoon
- Bobai, working with housing authorities
Timeline
Assistant Manager
Greystar Property Management
12.2024 - Current
Leasing Manager
Fairfield Residential Company LLC
06.2021 - 12.2024
Leasing Consultant
Lincoln Property Management
07.2018 - 03.2021
Associate of Arts Certificate - General
Chabot College