Jennifer Stone

• Emptied trashcans and transported waste to collection areas.
• Handled equipment, chemicals, and materials properly and with caution.
• Cleaned, stocked and sanitized restrooms and inspected hourly to deliver guests immaculate, safe environments that reflected well on employer.
• Used time management and efficient cleaning methods to meet deadlines.
• Organized and used industrial cleaning products following strict safety procedures.
• Projected friendly and positive image in interaction with employees and guests and built trusting and supportive relationships with other team members.
• Served in various office, cafeteria and educational settings and gained transferable skills to clean environment to employers' full satisfaction.
• Upgraded janitorial services at facilities as evidenced by frequent comments about unprecedented cleanliness and sanitation.
• Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
• Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
• Removed trash, debris and other waste materials from premises.
• Confirmed all cleaning tools and equipment were stored properly after use.
• Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
• Developed and implemented comprehensive cleaning plan for entire building.
• Inspected building for potential safety hazards, reporting identified concerns to liaison.
• wash used microfiber towels
• help set up/clean for events such as weddings or funerals as scheduled

• Monitored and analyzed performance data, identifying areas of improvement and developing corrective action plans.
• Spearheaded operational procedures and processes to improve efficiency and optimize operations.
• Set, enforced, and optimized internal policies to maintain responsiveness to demands.
• Traveled to two locations per week to manage each locations and the teams and perform reviews of individual employees.
• Back checking on janitorial work done at locations
• Made scheduling for teams of laborers and janitorial team at both locations.
• Payroll done for both locations
• Enforced compliance with local, state and federal regulations and company standards.
• Devised and executed training plans for new and existing staff to support competency and compliance.
• In charge in recruiting, hiring and training of team members.
• Trained and guided team members to maintain high productivity and performance metrics.
• Trained new employees on proper protocols and customer service standards.
• Mitigated business risks by working closely with staff members and assessing performance.
• Interacted well with customers to build connections and nurture relationships.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Built and maintained relationships with local vendors, suppliers and partners to maximize supply chain management.

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Cross-trained existing employees to maximize team agility and performance.
• Developed and maintained relationships with customers and suppliers through account development.
• Developed and implemented business strategies to achieve business goals and stay competitive.
• Improved marketing to attract new customers and promote business.
• Assisted in organizing and overseeing assignments in back of bakery to drive operational excellence.
• Defined clear targets and objectives and communicated to other team members as far as daily numbers for production based on sales etc.
• Donut fryer
• Decorated donuts and prepared for filling cabinet
• prepped and made yeast donuts with mixers/proofers/rolled out and cut donuts
• worked independently as well as with other staff; multi-tasking is a must with a on the go routine on your feet while being organized

• Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
• Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
• Led employee relations through effective communication, coaching, training, and development.
• Identified and corrected deficient performance and behaviors to achieve maximum productivity.
• Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
• Cultivated positive, productive team environments, resolving conflicts quickly.
• Delivered regular team meetings for aligned work towards common goals.
• Aligned team goals and objectives with organizational strategy, aiding business growth.
• Facilitated meetings to communicate team performance goals and results.
• Coordinated team collaboration to share ideas and build best practices.
• Established and maintained performance, quality and service standards for professional customer care.
• Administered monthly and annual reviews to direct reports and set clear and measurable goals, action plans, and follow-up procedures.
• Established team priorities, maintained schedules and monitored performance.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Defined clear targets and objectives and communicated to other team members.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
• Assisted in organizing and overseeing assignments to drive operational excellence.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Built charts for new incoming clients and annual reviews updated in charts for 99 customers I oversaw.
• made schedule with my team of 7 employees with our 99 customers we had on the community team.
• helped adult individuals with mental disabilities or mental health declines thrive to be successful in community

• Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
• Delivered direct quality care to patients by evaluating medical conditions and managing and assessing treatments.
• Established cordial relationships with medical personnel and staff to promote teamwork and maintain positive attitude.
• Assembled and used equipment such as catheters, tracheotomy tubes, dressing changes, or oxygen suppliers to effectively manage patient care.
• Assisted with CNA cares when short staffed or needing assistance with ADL cares for residents
• multi-taking was a must with position along with being organized with your duties and supplies, assessments

• Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
• Delivered direct quality care to patients by evaluating medical conditions and managing and assessing treatments.
• Established cordial relationships with medical personnel and staff to promote teamwork and maintain positive attitude.
• Assembled and used equipment such as catheters, tracheotomy tubes, or oxygen suppliers to effectively manage patient care.
• Assisted in coordinating transfers, discharges and admissions to establish smooth transition of patients.
• Maintained and promoted autonomy and rights of patients to provide protection and enforce dignity and respect.
• Analyzed patient assessments and laboratory data to bring any issues to attention of physicians.
• Documented patient care plans and progress to enable tracking history and maintain updated records.
• Collaborated with interdisciplinary teams to establish proper patient care and provide education to patients and family members.
• Educated patients to provide information on health promotion and disease prevention.

While with this company I was gifted with learning many skills and utilizing the ones I currently had. I was on the go; hit the ground running with learning new routines and lays of the land as I was a travel nurse filling in at facilities short staffed. I learned fast and worked hard.

• Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
• Delivered direct quality care to patients by evaluating medical conditions and managing and assessing treatments.
• Established cordial relationships with medical personnel and staff to promote teamwork and maintain positive attitude.
• Assembled and used equipment such as catheters, tracheotomy tubes, or oxygen suppliers to effectively manage patient care.
• Assisted in coordinating transfers, discharges and admissions to establish smooth transition of patients.
• Maintained and promoted autonomy and rights of patients to provide protection and enforce dignity and respect.
• Analyzed patient assessments and laboratory data to bring any issues to attention of physicians.
• Managed daily staff assignments and patient scheduling to guarantee clinic coverage and flow.
• Documented patient care plans and progress to enable tracking history and maintain updated records.
• Collaborated with interdisciplinary teams to establish proper patient care and provide education to patients and family members.
• Educated patients to provide information on health promotion and disease prevention.
• Promoted patient independence by teaching self-care skills and explaining conditions and medications.
• Updated patient medical records with services provided, health conditions, and response to treatments

• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
• Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
• Cared for residents in assisted living facility and delivered high-quality support to meet needs.
• Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
• Helped clean and prepare patient consultation rooms to maintain hygiene standards
• Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
• Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
• Oversaw and maintained patients' rooms, group living areas, and nurse stations.
• Supported ambulation and physical therapy needs by conducting planned exercise routines.
• Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
• Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
• Documented patient information and care activities in electronic health record.
• Helped patients with self-feeding and assisted feeding, based on individual needs.
• Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.

While working with this company I attending nursing school and obtained my LPN license where I moved up from a CNA to CMA(medication aide), to a LPN .