Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Jennifer Stone

Eaton,CO

Summary

Well-rounded professional possessing excellent clerical and team support abilities. Skilled in scheduling meetings and appointments and organizing office operations. Punctual professional committed to satisfying customer needs and meeting office demands.

Overview

7
7
years of professional experience

Work History

Office Manager

San Diego Medical Supply
San Diego, CA
02.2021 - Current
  • Developed and implemented office policies and procedures.
  • Supervised staff members, organized schedules and delegated tasks.
  • Maintained filing system for records, correspondence and other documents.
  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Provided administrative support to management team including preparing reports and presentations.
  • Created spreadsheets in Excel to track data such as vacation requests, sick days .
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Organized company events including holiday parties, team building activities .
  • Used judgment and initiative in handling confidential matters and requests.

Call Center Customer Service Representative

Medwatchers, Inc
San Diego, CA
06.2018 - 02.2021
  • Answered incoming customer calls regarding product inquiries, orders, and complaints.
  • Resolved customer issues in a timely manner.
  • Communicated courteously with customers by telephone, email, or chat systems.
  • Updated existing customer information as needed in company databases.
  • Worked collaboratively within a team environment to meet departmental goals.
  • Participated in training sessions to stay current on changes in products and services.
  • Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.

Account Manager

EverPrime Concepts
San Diego, CA
10.2016 - 06.2018
  • Developed and maintained relationships with key accounts to ensure customer satisfaction.
  • Provided training and guidance to new Account Managers.
  • Negotiated contracts with clients to maximize profitability.
  • Managed multiple accounts simultaneously while meeting deadlines.
  • Resolved customer complaints in a timely manner.
  • Attended trade shows and conferences as a representative of the company.
  • Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
  • Acted as main point of contact in matters relating to client concerns and needs.
  • Replenished and arranged items to maintain appearance.

Education

GED -

Escondido Adult School
Escondido

Skills

  • Administrative Support
  • Staff Hiring
  • Compliance Monitoring
  • Expense Reporting
  • Customer Service
  • Office Management
  • Billing
  • Supply Management
  • Data Entry
  • Credit and Collections
  • Office Administration
  • Clerical Support

Affiliations

  • Equine owner and Animal lover, Crafter and Antique hunter.

Timeline

Office Manager

San Diego Medical Supply
02.2021 - Current

Call Center Customer Service Representative

Medwatchers, Inc
06.2018 - 02.2021

Account Manager

EverPrime Concepts
10.2016 - 06.2018

GED -

Escondido Adult School

Similar Profiles

CREATE PROFILE
Jennifer Stone