Jennifer Stone
Myrtle Beach,SC
Summary
Experienced with managing patient interactions and administrative responsibilities. Utilizes effective communication and problem-solving skills to enhance patient satisfaction. Knowledge of healthcare protocols and administrative procedures ensures smooth operations.
Overview
26
26
years of professional experience
Work History
Nanny
The Larrowe Family
Surfside Beach, SC
02.2020 - Current
- Implemented a structured daily schedule to include educational games, crafts, meals and nap times
- Fostered creativity and social development through imaginative play
- Administered first aid when needed, ensuring a quick response and proper treatment of minor wounds
- Kept consistent, open communication with parents daily to ensure the family's needs and values were prioritized at all times
Patient Service Technician/ Phlebotomist
Laboratory Corporation of America
Myrtle Beach, SC
06.2006 - 06.2012
- Independently managed a busy patient service center; solely responsible for answering phones, patient registration, specimen collection, and specimen processing and packaging
- Accurately accomplished data entry of patient demographic and health insurance information
- Communicated effectively with providers to clarify discrepancies pertaining to patient information or ICD-10 coding listed on laboratory orders
- Performed a variety of blood draws from patients including venipuncture, heel sticks, and finger sticks with compassion and expertise
- Maintained all phlebotomy logs in a timely and organized manner
- Instructed and supervised patients in the collection of urine for drug screening carefully following all steps, guidelines, and regulations set by both the DOT and the laboratory
- Collected, prepared, and packed specimens for laboratory testing while adhering to established regulations and safety procedures
- Experience working in both a physician's office and a patient service center
Phlebotomist/ Accesioner
Mary Washington Hospital
Fredericksburg, VA
04.1999 - 09.2006
- Researched client information and verified all written and electronic orders by utilizing laboratory technology systems
- Processed and entered over 200 laboratory specimens daily with accuracy, ensuring precise data management to support timely and reliable reporting to providers
- Reduced discrepancies on requisitions through proactive communication with providers, ensuring accurate and complete information for testing and reporting
- Drew quality blood samples from patients of all ages using venipuncture, finger stick and heel stick procedures
- Concentrated experience in a fast paced, busy emergency department
Education
High School Diploma -
West Hall High School
Oakwood, GAAssociate In Applied Science - Respiratory Therapy
Northern Virginia Community College
Springfield, VAMedical Coding and Billing -
AAPC
Myrtle Beach, SC05.2025
Skills
- Phlebotomy
- Emr systems
- Medical terminology
- Data Entry
- Customer Service
- Receptionist
- Medical Billing And Coding
Timeline
Nanny
The Larrowe Family
02.2020 - Current
Patient Service Technician/ Phlebotomist
Laboratory Corporation of America
06.2006 - 06.2012
Phlebotomist/ Accesioner
Mary Washington Hospital
04.1999 - 09.2006
Medical Coding and Billing -
AAPC
High School Diploma -
West Hall High School
Associate In Applied Science - Respiratory Therapy
Northern Virginia Community College