Jennifer Stone
Myrtle Beach,SC
Summary
Experienced with managing patient interactions and administrative responsibilities. Utilizes effective communication and problem-solving skills to enhance patient satisfaction. Knowledge of healthcare protocols and administrative procedures ensures smooth operations.
Overview
26
26
years of professional experience
Work History
Nanny
The Larrowe Family
02.2020 - Current
- Implemented a structured daily schedule to include educational games, crafts, meals and nap times
- Fostered creativity and social development through imaginative play
- Administered first aid when needed, ensuring a quick response and proper treatment of minor wounds
- Kept consistent, open communication with parents daily to ensure the family's needs and values were prioritized at all times
Patient Service Technician/ Phlebotomist
Laboratory Corporation of America
06.2006 - 06.2012
- Independently managed a busy patient service center; solely responsible for answering phones, patient registration, specimen collection, and specimen processing and packaging
- Accurately accomplished data entry of patient demographic and health insurance information
- Communicated effectively with providers to clarify discrepancies pertaining to patient information or ICD-10 coding listed on laboratory orders
- Performed a variety of blood draws from patients including venipuncture, heel sticks, and finger sticks with compassion and expertise
- Maintained all phlebotomy logs in a timely and organized manner
- Instructed and supervised patients in the collection of urine for drug screening carefully following all steps, guidelines, and regulations set by both the DOT and the laboratory
- Collected, prepared, and packed specimens for laboratory testing while adhering to established regulations and safety procedures
- Experience working in both a physician's office and a patient service center
Phlebotomist/ Accesioner
Mary Washington Hospital
04.1999 - 09.2006
- Researched client information and verified all written and electronic orders by utilizing laboratory technology systems
- Processed and entered over 200 laboratory specimens daily with accuracy, ensuring precise data management to support timely and reliable reporting to providers
- Reduced discrepancies on requisitions through proactive communication with providers, ensuring accurate and complete information for testing and reporting
- Drew quality blood samples from patients of all ages using venipuncture, finger stick and heel stick procedures
- Concentrated experience in a fast paced, busy emergency department
Education
High School Diploma -
West Hall High School
Oakwood, GAAssociate In Applied Science - Respiratory Therapy
Northern Virginia Community College
Springfield, VAMedical Coding and Billing -
AAPC
Myrtle Beach, SC05.2025
Skills
- Phlebotomy
- Emr systems
- Medical terminology
- Data Entry
- Customer Service
- Receptionist
- Medical Billing And Coding
Timeline
Nanny
The Larrowe Family
02.2020 - Current
Patient Service Technician/ Phlebotomist
Laboratory Corporation of America
06.2006 - 06.2012
Phlebotomist/ Accesioner
Mary Washington Hospital
04.1999 - 09.2006
Medical Coding and Billing -
AAPC
High School Diploma -
West Hall High School
Associate In Applied Science - Respiratory Therapy
Northern Virginia Community College