Summary
Work History
Education
Skills
Timeline
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Jennifer Stone

Jennifer Stone

Bartender/ Server
Tonawanda ,NY

Summary

Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Motivated Bartender/Server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences. Diligent Server/Bartender with solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless dining experience.

Work History

Server

Island Lanes
08 2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Bartender

Transit Lanes
08 2022 - 04 2024
  • Served high customer volumes during special events, nights, and weekends.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
  • Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.

Education

Regular -

Tonawanda High School
06.1998

Skills

  • Beverage preparation
  • Food and beverage pairings
  • Cash Handling
  • Food running
  • Food station setup
  • Food sales and promotion
  • Table setting knowledge
  • Daily specials memorization
  • Stocking and replenishing
  • Dining area maintenance
  • Order accuracy

Timeline

Server

Island Lanes
08 2024 - Current

Bartender

Transit Lanes
08 2022 - 04 2024

Regular -

Tonawanda High School

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Jennifer Stone Bartender/ Server