Jennifer Stone
Port Angeles,WA
Summary
Detail-oriented professional with expertise in cleaning protocols, safety compliance, and quality assurance within the Centers for Medicare and Medicaid Services guidelines. Proven ability to manage inventory and train staff, ensuring high standards of cleanliness and operational efficiency. Over 9 years of experience in housekeeping departments in multiple nursing homes and post-acute settings.
Overview
10
10
years of professional experience
Work History
Lead Housekeeper
Kalesta Healthcare Group
Port Angeles, Washington
06.2025 - 11.2025
- Supervised daily cleaning operations in patient rooms and common areas.
- Managed inventory of cleaning supplies and equipment for efficient operations.
- Trained new staff on cleaning protocols and safety standards.
- Conducted regular inspections to ensure cleanliness and compliance with healthcare regulations.
- Collaborated with healthcare staff to maintain a sanitary environment for patients.
- Communicated regularly with management about maintenance needs and concerns.
- Trained new employees on cleaning techniques and proper use of chemicals and equipment.
Housekeeping and Laundry Supervisor
Caldera Care
Port Angeles, Washington
07.2024 - 09.2025
- Supervised daily laundry operations to maintain cleanliness and efficiency.
- Trained staff on proper laundry techniques and equipment usage.
- Managed inventory of cleaning supplies and equipment for operational needs.
- Ensured safety protocols were followed to maintain a secure work environment.
- Coordinated workflow schedules to optimize productivity among team members.
- Inspected finished laundry items for quality assurance before distribution.
- Maintained records of laundry processes and equipment maintenance schedules.
- Researched industry trends in order to identify opportunities for process improvement.
- Managed day-to-day activities such as scheduling shifts, assigning tasks, troubleshooting equipment problems.
- Provided on-the-job training for new employees in order to ensure they had the skills necessary to perform their duties successfully.
- Coordinated with vendors regarding repairs or replacements of defective parts or equipment.
- Ensured compliance with OSHA safety regulations by performing routine inspections of equipment and work areas.
- Maintained accurate records of inventory levels, personnel schedules, customer orders, and other important data related to the operation of the laundry facility.
- Ordered supplies as needed in order to keep the facility running smoothly.
- Monitored employee performance and provided feedback as needed in order to maintain quality standards.
- Supervised and supported housekeeping personnel to maximize quality of service and performance.
- Stocked room attendant carts with supplies to keep carts organized and clean.
- Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
Housekeeper
Caldera Care
Port Angeles, Washington
03.2023 - 06.2024
- Restocked cleaning supplies and ensured proper storage of materials.
- Collaborated with healthcare staff to prioritize cleaning tasks effectively.
- Monitored the cleanliness of the lobby, conference rooms, and other common areas.
- Communicated with maintenance team on damages to repair.
- Adhered to daily cleaning schedules and updated as needed based on demand.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Requested maintenance orders to fix non-working equipment and address room damage.
- Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
Housekeeper
Healthcare Services Group
Sequim, Washington
03.2016 - 03.2023
- Maintained cleanliness in patient rooms and common areas daily.
- Disinfected surfaces to ensure a hygienic environment for patients and staff.
- Restocked cleaning supplies and ensured proper storage of materials.
- Assisted with the setup of rooms for new admissions and events.
- Followed safety protocols when handling cleaning chemicals and equipment.
- Reported maintenance issues to ensure timely repairs in facility areas.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Changed bed linens and towels, tidied up rooms.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Used cleaning chemicals following proper guidelines.
- Emptied trash receptacles throughout the property.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
Education
Associate of Science - Criminal Justice
Peninsula College
Port Angeles, WA06-2016
High School Diploma -
Port Angeles High School
Port Angeles, WA06-2012
Skills
- Cleaning protocols
- Safety compliance
- Inventory management
- Quality assurance
- Equipment maintenance
- Room inspection
- Deep sanitization
- Problem solving
- Attention to detail
- Sorting and washing laundry
References
References available upon request.
Timeline
Lead Housekeeper
Kalesta Healthcare Group
06.2025 - 11.2025
Housekeeping and Laundry Supervisor
Caldera Care
07.2024 - 09.2025
Housekeeper
Caldera Care
03.2023 - 06.2024
Housekeeper
Healthcare Services Group
03.2016 - 03.2023
Associate of Science - Criminal Justice
Peninsula College
High School Diploma -
Port Angeles High School