Dedicated childcare professional with extensive experience as a Full-time Nanny/House Manager for the Svensson Family, fostering creativity and learning through engaging activities. Known for nurturing, patient care and exceptional multitasking skills, I create safe environments that support developmental milestones while maintaining organization and warmth in every interaction. Experienced in overseeing household operations, staff coordination, scheduling, and vendor management to ensure seamless, organized, and efficient home management. Experienced in overseeing household operations, staff oversight, and vendor coordination to ensure seamless, organized, and efficient home management.
•Assisted in the daily management of a multi-unit Section 8 property, ensuring full compliance with HUD and local housing authority regulations.
•Processed tenant certifications, re-certifications, and annual income verifications in accordance with federal guidelines.
•Supported the Property Manager with rent collection, payment posting, and delinquency follow-up.
•Coordinated resident move-ins, move-outs, inspections, and maintenance requests to maintain occupancy and property standards.
•Served as primary point of contact for residents, vendors, and maintenance staff, providing excellent customer service and problem resolution.
•Prepared and maintained accurate resident files, lease documents, and compliance reports for audits.
•Collaborated with maintenance and vendors to ensure timely completion of work orders and property upkeep.
•Assisted in preparing monthly financial and occupancy reports for ownership and regulatory agencies.
•Helped organize resident communications, notices, and community meetings to promote a safe and supportive living environment.
•Assisted in managing daily operations of a luxury high-rise, ensuring exceptional resident services and smooth property functioning.
•Coordinated move-ins, move-outs, and resident onboarding while maintaining meticulous lease and compliance records.
•Oversaw maintenance requests, vendor relationships, and service contracts to uphold high property standards.
•Supported budgeting, rent collection, and financial reporting, ensuring timely and accurate accounting.
•Delivered personalized resident support, addressing inquiries, resolving concerns, and enhancing overall community satisfaction.