Jennifer Strack
Waltersburg,PA
Summary
Skilled in listing optimization and renowned for exceptional organizational skills, I significantly enhanced store performance and customer satisfaction at Self Employed Web. My background includes streamlining inventory management and fostering strong supplier relationships, leading to substantial growth and a high feedback score. My approach consistently blends meticulous attention to detail with a keen focus on client trust and loyalty.
Overview
12
12
years of professional experience
Work History
EBay Seller
Self Employed Web
12.2013 - 08.2016
- Cultivated loyal repeat customers through personalized outreach efforts such follow-up communications after successful transactions.
- Implemented analytics tools to track store performance, identifying opportunities for growth and improvement within the marketplace.
- Established strong relationships with suppliers to secure favorable pricing and dependable product sourcing options.
- Boosted customer satisfaction by providing excellent service and addressing inquiries promptly.
- Enhanced overall store reputation by maintaining a high feedback score through timely communication and issue resolution.
Hotel Supply Clerk
DoD Civilian
10.2012 - 12.2013
- Organized and maintained stock records and inventory documents.
- Enhanced inventory management by implementing efficient tracking and organization systems.
- Conducted thorough market research before placing orders to ensure the best possible prices were obtained without sacrificing quality.
- Managed multiple priorities simultaneously while maintaining accuracy in record-keeping and order fulfillment tasks.
- Developed relationships with vendors for better negotiation on prices, leading to significant cost savings.
- Maintained a clean and safe working environment, adhering to all safety protocols and regulations.
- Performed monthly physical inventories, accurately counting items and updating records as needed.
- Improved warehouse organization, resulting in easier access to supplies and reduced time spent locating items.
- Maintained strict adherence to company policies and procedures, ensuring compliance with all applicable laws and regulations.
Operations Assistant Supervisor
DoD Civilian Bowling Center
07.2009 - 08.2013
- Solved problems timely and effectively, ensuring customer satisfaction.
- Implemented skills learned as a food service worker and cashier to help operations run smoothly.
- Managed day-to-day department operations with effective workflow coordination.
- Assisted operations manager with planning of routine operations and special projects.
- Supported daily operations by organizing office spaces for maximum functionality and ease of use.
- Provided hands-on training to new hires, ensuring they were well-equipped to perform their roles successfully from day one.
- Monitored and updated inventory levels and maintained accurate records of inventory and stock movements.
- Prepared operational reports, providing insights for strategic planning sessions.
- Assumed responsibility for cash, verified cash counts and deposited cash at bank.
- Received supplies, equipment, perishable, and non-perishable resale items in the receiving area.
- Used dolly to remove items from truck or van and verify shipments by checking manifests, reporting and discrepancies or damage.
- If manager was not present, assumed the manager's duties providing work guidance to other staff.
Tax Preparer
H&r Block
10.2011 - 05.2012
- Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
- Analyzed financial records to verify accuracy of tax returns.
- Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
- Increased client satisfaction by providing accurate and timely tax preparation services.
- Reduced errors through meticulous review of financial documents and double-checking calculations.
Cashier
DoD Civilian
03.2009 - 07.2009
- Greeted customers entering facility and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Childcare Provider
DoD Civilian
05.2004 - 10.2008
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed age-appropriate activities and crafts to engage children.
- Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
- Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
- Administered first aid when needed, adhering to established protocols to ensure child safety and wellbeing.
- Ensured child safety through vigilant supervision, maintaining proper ratios during indoor and outdoor activities.
- Fostered creativity with various arts and crafts projects, stimulating imagination and selfexpression.
- Communicated regularly with parents regarding their child''s achievements or concerns while offering guidance on home-based support strategies.
- Oversaw smooth drop-off/pick-up transitions by maintaining open communication with parents and ensuring a safe environment for children.
Food Service Worker
DoD Civilian
02.2007 - 04.2007
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
Education
None - General Studies
University of Maryland
Katterbach, Armed Forces Americas United StatesHigh School Diploma -
Ansbach High School
Katterbach, Armed Forces Overseas United StatesSkills
- Listing Optimization
- Inventory Management
- Organizational Skills
Languages
German
Native or Bilingual
Timeline
EBay Seller
Self Employed Web
12.2013 - 08.2016
Hotel Supply Clerk
DoD Civilian
10.2012 - 12.2013
Tax Preparer
H&r Block
10.2011 - 05.2012
Operations Assistant Supervisor
DoD Civilian Bowling Center
07.2009 - 08.2013
Cashier
DoD Civilian
03.2009 - 07.2009
Food Service Worker
DoD Civilian
02.2007 - 04.2007
Childcare Provider
DoD Civilian
05.2004 - 10.2008
None - General Studies
University of Maryland
High School Diploma -
Ansbach High School