Jennifer Strange
Cleveland,OH
Summary
Knowledgeable with excellent conflict resolution and problem-solving abilities demonstrated across career history. Keeps departments running at peak efficiency, quality and performance. Excellent communication and coordination skills.
Overview
7
7
years of professional experience
Work History
Medical Assistant
MetroHealth Medical Center
Parma, Ohio
09.2021 - Current
- Assessed processes and procedures, complying with OSHA and HIPAA regulations.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Student Nurse - Medical Surgical Unit
Fairview Hospital
Cleveland, Ohio
09.2022 - 12.2022
- Started intravenous fluids, administered medications and documented patient charts by recording food and fluid output and intake.
- Managed caseload of four patients simultaneously by providing bedside care, treatments, IV therapy and wound care.
- Educated patients and families on medical-surgical procedures, therapeutic regimens and pain management techniques.
- Managed patients' conditions by implementing pharmacological and non-pharmacological interventions.
- Updated patient charts with data such as medications to keep records current and support accurate treatments
- Built rapport with patients and members of patients' support systems
Student Nurse - Operating Room
Cleveland Clinic Lorain Family Health Center
Lorain, Ohio
09.2022 - 12.2022
- Worked alongside experienced nursing professionals to learn new procedures.
- Administered close patient care, checked vital signs and monitored telemetry.
- Administered medications via oral, IV and intramuscular injections and monitored responses.
- Built rapport with patients and members of patients' support systems.
- Researched different diagnoses to become familiar with presentation and treatment protocols.
Medical Assistant III
University Hospitals Of Cleveland
Westlake, Ohio
09.2017 - 09.2021
- Assessed processes and procedures, complying with OSHA and HIPAA regulations.
- Supervised department with one surgeon and three physicians, along with 8 employees.
- Leader in office of 10 surgeries and 40 patients per day.
- Developed close working relationships with front office and back office staff.
- Addressed and remedied all patient or team member issues.
- Developed policies and procedures for effective practice management.
- Cross-trained existing employees to maximize team agility and performance.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Taught patients about medications, procedures and care plan instructions.
- Sought opportunities to improve patient care, outcomes and nursing staff performance.
- Educated patients and families on treatment, expected outcomes and discharge instructions, serving as advisory resource to patients and families to facilitate recovery.
Office Manager/Medical Assistant
Vital Health Partners
Westlake, Ohio
06.2016 - 09.2017
- Assessed processes and procedures, complying with OSHA and HIPAA regulations.
- Oversaw accounting, budgeting, and financial reporting.
- Communicated effectively with staff members, physicians and patients, employing active listening and interpersonal skills.
- Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing and accounts receivable.
- Provided proper scheduling of patients, ensuring timely and effective allocation of resources and calendars.
- Developed close working relationships with front office and back office staff.
Education
Bachelor of Science - Nursing
Bryant And Stratton College - Parma
Parma, Ohio12.2022
Diploma - Medical Assisting
Sanford Brown
Middleburg Heights, Ohio03.2008
High School Diploma -
Lutheran High School West
Rocky River, Ohio06.2002
Skills
- Patient Condition Monitoring
- Clear Patient Communication
- Compassionate and Caring
- Medical Procedure Preparation
- Patient Care Assessment
- Epic User
Timeline
Student Nurse - Medical Surgical Unit
Fairview Hospital
09.2022 - 12.2022
Student Nurse - Operating Room
Cleveland Clinic Lorain Family Health Center
09.2022 - 12.2022
Medical Assistant
MetroHealth Medical Center
09.2021 - Current
Medical Assistant III
University Hospitals Of Cleveland
09.2017 - 09.2021
Office Manager/Medical Assistant
Vital Health Partners
06.2016 - 09.2017
Bachelor of Science - Nursing
Bryant And Stratton College - Parma
Diploma - Medical Assisting
Sanford Brown
High School Diploma -
Lutheran High School West
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