Jennifer Stratos
Groton,CT
Summary
Reliable Bartender with background in both high-volume and intimate bar settings. Skills include mixology, customer service, cash handling, inventory management and team collaboration. Known for creating unique cocktails that enhance dining experience and increase customer satisfaction. Proven ability to improve bar operations and contribute to business growth.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Bartender
Sneekers Cafe
Groton, CT
06.2012 - 11.2024
- Outstanding Customer service
- Beverage knowledge
- Food menu knowledge
- Cleanliness standards
- Problem solving
- Cash and transaction handling
- Conflict resolution
- Vendor relations
- Training and development for new hires
- POS programming
- Bar inventory
Bartender
Stash's Cafe
New London, CT
03.2004 - 03.2012
- Outstanding customer service
- Maintaining clean work space
- Cash handling
- POS knowledge
- Menu knowledge
- Vendor relationships
- Restocking as needed
Server/Assistant Manager
Modesto's Restaurant
Franklin, CT
03.1998 - 03.2004
- Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction
- Provided recommendations on menu items based on customer preferences and dietary restrictions
- Maintained cleanliness of dining area by promptly clearing tables, sanitizing surfaces, and restocking supplies as needed
- Communicated effectively with team members to coordinate table assignments for efficient seating arrangements
- Collaborated with bartenders to prepare specialty cocktails according to established recipes and standards
- Assisted in training new servers on restaurant policies, procedures, and best practices for delivering excellent customer service
- Managed inventory levels of supplies such as napkins, utensils, condiments etc
- Ensuring availability during peak hours
- Developed strong product knowledge including ingredients used in dishes allowing me provide detailed information about menu items
- Collaborated with kitchen staff regarding special requests or dietary restrictions to ensure accurate and timely preparation of meals
Education
Diploma and Certificate of Completion - Information Technology
Ridley-Lowell Business and Technical Institute
New London, CT12.2015
High school diploma -
East Lyme High School
East Lyme, CT06.1996
Skills
- Organizational growth
- Beverage supply orders
- Inventory
- Bar service preparation
- Cleanliness and hygiene
- Outstanding customer service
- Strong multitasking
- Outgoing personality
Certification
- TIPS, 07/01/23, 07/01/26
- On-premise Alcohol Server Training
Timeline
Bartender
Sneekers Cafe
06.2012 - 11.2024
Bartender
Stash's Cafe
03.2004 - 03.2012
Server/Assistant Manager
Modesto's Restaurant
03.1998 - 03.2004
Diploma and Certificate of Completion - Information Technology
Ridley-Lowell Business and Technical Institute
High school diploma -
East Lyme High School
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