Jennifer Stubstad

Work History

Pure Hyzer Productions

01.2015 - Current

Managed payroll, multi-state compliance, and employee documentation.
Created and edited documentation for training and operational workflows.
Delivered client support with attention to detail and accuracy.
Focused on quality control, video editing
Increased revenue by 35% and retained repeat clients
Managed financial operations, including budgeting, forecasting, and expense tracking for sustainable growth.
Coordinated production schedules to optimize workflow efficiency and meet client deadlines successfully.
Oversaw project management processes, ensuring timely delivery of high-quality multimedia content.
Directed client relations efforts, fostering long-term partnerships through effective communication and service excellence.
Analyzed market trends to inform strategic decision-making and identify new business opportunities.
Ensured compliance with industry standards and regulations while maintaining high-quality production outputs.
Ensured accurate record-keeping for financial transactions, maintaining organized documentation for easy reference during audits or other inquiries.
Established foundational processes for business operations.

California College of Ayurveda

01.2015 - 01.2016

Created manuals and compliance documentation for academic operations.
Answered phones, managed records, and supported students and faculty.
Assisted with financial and administrative tasks, ensuring accuracy.
Implemented a new database system to combine with Salesforce
Worked with students on financial options and enrollment paperwork
Managed student records, and input grades and personal information into databases

Sierra Sports and Physical Therapy

01.2012 - 01.2013

Processed billing and account records with accuracy.
Improved client return rate by 38% by streamlining workflows.
Assisted clients with therapy and a fitness plan
Managed office operations, ensuring efficient scheduling and patient flow.
Developed and implemented filing systems to improve document retrieval efficiency.
Evaluated office processes regularly, identifying areas for improvement and implementing solutions.
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.

lynda.com

01.2006 - 01.2010

Booked travel, reviewed contracts and payments and coordinated with clients.
Multi-tasked focused with graphic creations, video editing, administrative tasks.
Scheduled events and managed department calendar
Maintained client profiles, payments, and projects
Coordinated production schedules and resource allocation to meet project deadlines.
Maintained documentation for project tracking and compliance purposes.
Implemented quality control procedures to ensure consistency across projects.