Summary
Work History
Education
Skills
Languages
Timeline
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Jennifer Suarez

Sandy Springs,GA

Summary

Dynamic food service professional with extensive experience at Inspired Living at Alpharetta. Proven ability in order accuracy and guest relations, enhancing customer satisfaction through effective communication and relationship management. Recognized for maintaining high professional standards and fostering a warm, friendly atmosphere, ensuring a memorable dining experience for all guests.

Work History

Experienced Food Server/Activities

Inspired Living at Alpharetta

Food Service Worker

Fulton County Schools
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Reduced wait times for guests by effectively coordinating with other team members during peak hours.
  • Answered phone calls to take orders, give information and document reservations.
  • Completed daily side work and opening and closing duties without fail.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
  • Seated patrons based on guest preferences and seating availability.
  • Rearranged tables and chairs for large parties and retrieved high chairs for children.
  • Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
  • Delivered pick-up and curbside orders to guests.
  • Promoted business loyalty by fostering positive customer relationships.

Entry Level Driver

Uber of Atlanta
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Entry Level Driver

Lyft of Atlanta
  • Safely transported passengers
  • Effectively followed safety guidelines and traffic laws in an energetic and positive manner
  • Assisted passengers with special needs

Food Server

Red Lobster at Miami
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
  • Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
  • Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
  • Obtained signatures from customers upon delivery of goods.
  • Addressed and resolved customer inquiries and concerns, fostering positive relationships.

Hostess

Olive Garden at Miami
  • Safely transported passengers
  • Effectively followed safety guidelines and traffic laws in an energetic and positive manner
  • Assisted passengers with special needs

Education

Associate Of Science - Nuclear Medicine

Kaiser College
Miami, FL

Skills

  • Cash handling
  • Food handling
  • Professional attitude
  • Order taking
  • Safe food handling
  • Cleanliness standards
  • Food safety practices
  • Relationship management
  • Service prioritization
  • Food preparation
  • Order accuracy
  • Food presentation
  • Guest relations
  • Relationship building
  • POS system operations
  • Allergy awareness
  • Memory retention
  • Order management
  • Conflict resolution
  • High volume dining
  • Food and beverage pairings
  • Front-of-house display creation
  • Menu presentation
  • Guest relations management
  • Tableside service
  • Suggestive selling
  • Health code compliance
  • Garnishing
  • Hospitality and accommodation
  • Effective customer upselling
  • Salad preparation
  • Dining customer service
  • Team player
  • Warm and friendly
  • Cleaning and sanitizing
  • Adaptable and flexible
  • Organizational skills
  • Reliable and responsible
  • Food and beverage service
  • Decision-making
  • High energy and stamina
  • Cool under pressure
  • Food preparation and safety
  • Hospitality service expertise
  • Team leadership
  • Conflict and complaint resolution
  • Hospitality best practices
  • Food running
  • Food safety standards
  • Interpersonal communication
  • Courteous phone demeanor
  • Special requests and substitutions
  • Beverage preparation
  • Upselling and cross selling
  • Reservations management

Languages

Spanish
Native or Bilingual

Timeline

Experienced Food Server/Activities

Inspired Living at Alpharetta

Food Service Worker

Fulton County Schools

Entry Level Driver

Uber of Atlanta

Entry Level Driver

Lyft of Atlanta

Food Server

Red Lobster at Miami

Hostess

Olive Garden at Miami

Associate Of Science - Nuclear Medicine

Kaiser College

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Jennifer Suarez