Jennifer Suleiman
Oklahoma City,OK
Summary
Dynamic sales professional with a proven track record of driving regional sales and consistently achieving business objectives. Expertise in leveraging market insights to craft effective sales strategies that enhance performance and foster growth. Recognized for strong team collaboration, adaptability, and the ability to deliver substantial results through strategic leadership and planning. Committed to cultivating new customer relationships, managing revenue streams, and maintaining robust account partnerships while remaining attuned to market conditions and competitive landscapes.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Area Director of Sales
Champion Hotels
12.2018 - Current
- Developed and implemented strategic sales plans to drive revenue growth across multiple regions.
- Led cross-functional teams to enhance customer engagement and optimize sales processes.
- Analyzed market trends and competitive landscape to inform sales strategy adjustments.
- Mentored and trained sales managers, fostering a high-performance culture within the team.
- Established key performance indicators to measure success and drive accountability among staff.
- Collaborated with marketing teams to align promotional strategies with sales objectives.
- Oversaw the implementation of CRM systems for tracking sales activities and improving customer engagement strategies.
- Organized trade shows, exhibitions, and promotional events to showcase the company''s offerings and establish a presence in competitive markets.
- Increased overall corporate sales by developing and implementing strategic sales plans and forecasts.
- Monitored competitor activities to stay ahead of emerging trends, adjusting strategies as needed for continued success.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Built relationships with customers and community to establish long-term business growth.
- Negotiated favorable contracts with clients that resulted in long-term business opportunities while maximizing profit margins.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Marriott Certified in Ready Set Sale
- Sales Director for 5 Marriott Hotels in Oklahoma City
Catering Manager
Wyndham Garden Hotel
12.2016 - Current
- Developed departmental objectives, work schedules, budgets and policies.
- Planned meals for events of up to 300 people.
- Placed orders with vendors on a regular basis.
- Met with clients to outline desired goals and to prepare quotes for overall catering costs.
- Handled the day-to-day processes of catering including scheduling, catering, revenue reports
- Hired and trained both permanent and temporary staff members.
- Coordinated with event planners for floor and table layouts, guest numbers and overall catering needs.
- Uphold standards of cleanliness, food handling and safety.
- Supervised, trained and developed team members in accordance with company policies and procedures.
- Exceeded yearly Budget for Catering
Executive Assistant
Kalidy LLC
01.2016 - 12.2016
- Coordinated and Attended Closing and Court Confirmations on Sheriff Sales
- Managed the CEO’s complex and frequently changing travel arrangements and coordinated the pre-planning of trips.
- Compiled and analyzed sales and marketing reports.
- Managed external contacts for CEO and kept track of periodic communication needed for priority contacts.
- Created expense reports, budgets and filing systems.
- Conducted research to prepare, gather and proof briefing materials, agendas and decks for all executive-level meetings.
- Developed and maintained an alert system for upcoming deadlines on incoming requests and events.
- Located and attached appropriate files to incoming correspondence requiring replies.
- Frequently used word processing, spreadsheet, database, and presentation software.
- Directed administrative functions for the directors, principals, consultants and key managers.
Sales Manager & Assistant Director
Spring Hill Suites Marriott
06.2013 - 01.2016
- Completed all Marriott Sales Training assessments
- Negotiated rates and contracts with local business and Traveling Teams
- Coordinated Events
- Developed departmental objectives, work schedules, budgets and policies.
- Updated team members about changes in hotel products, services, pricing and policies.
- Marketing and advertising
- Ensure the hotel met or exceeded budgeted goals
- Outside Sales Calls to Local Corporate businesses
- Completed Star reports and reviewed with Corporate Revenue Manager
- Completed Marriott leads in a timely manner
- Salespro Training
- Created a Social media for the Hotel
- Developed Strategies to maximize REVPAR and grow market share
Front Office Manager
Courtyard Marriott
12.2010 - 01.2013
- Processed guest payments for room charges, food and beverage charges and phone charges.
- Greeted and registered guests and issued room keys.
- Implemented high-impact sales and marketing initiatives, resulting in increased occupancy and profitability.
- Recommended top dining and entertainment options for guests in the Oklahoma City area. Balanced all rebates and other miscellaneous charges.
- Exceptional customer service
- Inventory management systems
- Conflict resolution
- Staff motivation and training
- Managed a 200-room hotel plus restaurant
Education
Bachelor - Sociology
University of Central Oklahoma
Edmond, Ok01.2020
High School Diploma - undefined
Edmond Santa Fe
01.2009
Skills
- Sales technology
- Microsoft programs
- Revenue generation
- Competitive intelligence
- Sales training and leadership
- Client relationship management
- Sales strategy development
- Multitasking Abilities
- Key account growth
- Client relations
- Executive travel
Certification
- CTA
- Marriott Sales Certified - Ready Set Sale
Timeline
Area Director of Sales
Champion Hotels
12.2018 - Current
Catering Manager
Wyndham Garden Hotel
12.2016 - Current
Executive Assistant
Kalidy LLC
01.2016 - 12.2016
Sales Manager & Assistant Director
Spring Hill Suites Marriott
06.2013 - 01.2016
Front Office Manager
Courtyard Marriott
12.2010 - 01.2013
High School Diploma - undefined
Edmond Santa Fe
Bachelor - Sociology
University of Central Oklahoma