Jennifer Summers
Phoenix,AZ
Summary
Attentive and personable Administrative Specialist bringing 16 years of administrative support experience in dynamic office environments. Strong work history in document management, process improvement and regulatory compliance. Commended for cultivating positive work culture by cheerfully interacting with staff and customers.
Overview
16
16
years of professional experience
Work History
Administrative Specialist II
Coconino County Health Department- WIC
Flagstaff, AZ
02.2017 - 01.2022
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Scheduled meetings booked meeting rooms and prepared meeting agendas.
- Maintained supplies inventory by checking stock to determine inventory level and ordering new supplies when inventory runs lows.
- Handled client correspondence and tracked records to foster office efficiency.
- Resolved customer concerns efficiently to promote satisfaction and loyalty.
- Prepared project documents, reports and brochures.
- Handled incoming and outgoing mail.
- Create and maintain monthly schedules and scheduling for 6 different WIC clinics within Coconino County.
- Answer all incoming calls.
- Various report preparation and maintenance for 2 different budget programs within WIC
- Uphold State Laws for client confidentiality
Administrative Specialist
Coconino County Health Department- Vital Records
Flagstaff, AZ
02.2016 - 02.2017
- Prepared project documents, reports and brochures.
- Handled incoming and outgoing mail.
- Scheduled meetings booked meeting rooms and prepared meeting agendas.
- Provided exceptional customer service to internal and external clients.
- Assisted in issuance of Birth and Death records for State of Arizona.
- Maintain multiple Excel spreadsheets to track revenues, locations and numbers of Birth and Death records.
- Collect data and maintain monthly report to supply to my direct supervisor and Medical Examiners office.
- Process monthly surcharge reports.
- Maintain filing system for Title 36 clients.
- Complete weekly deposits for any incoming monies collected.
- Purchase and disperse all office supplies.
- Building Liaison.
Administrative Specialist
City Of Flagstaff
Flagstaff, AZ
02.2006 - 10.2015
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Prepared and distributed team-based communications to foster collaboration and enhance team morale.
- Handled client correspondence and tracked records to foster office efficiency.
- Prepared project documents, reports and brochures.
- Worked on behalf of senior leaders to complete project requirements according to schedules and within budgetary limitations.
- Resolved customer concerns efficiently to promote satisfaction and loyalty.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Handled incoming and outgoing mail.
- Answered all incoming calls on 5 line phone system.
- Dispatched varying duties to over 25 commercial equipment operators.
- Data input.
- Report preparation for various functions within department.
Education
GED -
NACA
Flagstaff, AZ04.2006
Skills
- Meticulous Attention to Detail
- Multitasking and Time Management
- Judgment and Decision Making
- Microsoft Office Suite
- Document and File Management
- Appointment Coordination
- Office Equipment Operation
- Schedule Management
- Confidentiality and Data Protection
- Multi-Line Telephone Systems
- Professional and Courteous
- Highly Efficient and Productive
Timeline
Administrative Specialist II
Coconino County Health Department- WIC
02.2017 - 01.2022
Administrative Specialist
Coconino County Health Department- Vital Records
02.2016 - 02.2017
Administrative Specialist
City Of Flagstaff
02.2006 - 10.2015
GED -
NACA
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