Jennifer Swain

• Assisted clients with activities of daily living, promoting independence and quality of life.
• Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
• Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.

• Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
• Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.

Worked in the Canine Unit with a K9 partner that was certified in Narcotics Detection, offender apprehension, and field/article searches.

Worked in an undercover capacity, was the affiant on numerous search warrants, along with working closely with local, state and federal agencies.

Conducted preliminary investigations, along with responding to calls for service in not only the most violent areas of Chicago but also in highly volatile situations. Provided assistance for victims of domestic violence, misdemeanor and felony crimes, and also advocating for them in court and community outreach programs.