Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Journey Canyon Coffee
Stephanie Littlejohn
10.2023 - Current
Boost team morale and productivity through regular communication and fostering a positive work environment.
Develop strong relationships with clients through proactive communication, understanding their needs, and providing tailored solutions.
Handle customer complaints, resolved issues, and adjusted policies to meet changing needs.
Maintain clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards.
Maintain compliance with company policies, objectives, and communication goals.
Boost sales through upselling techniques and suggesting additional menu items based on customer preferences.
Enhance customer satisfaction by providing efficient and friendly service in a fast-paced coffee shop environment.
Clean counters, machines, utensils, and seating areas daily.
Demonstrate strong knowledge of all menu items, effectively answering customer inquiries and offering customized recommendations based on individual preferences.
R3 Livestock Bookkeeping
Katie Raney
03.2023 - Current
Enhance the accuracy of financial records by diligently maintaining and updating bookkeeping spreadsheets.
Streamline financial processes by implementing efficient bookkeeping systems for timely data entry and report generation.
Reduce errors in financial reporting with thorough reconciliation of accounts, invoices, and expenses.
Support business growth by providing accurate and up-to-date financial information to management.
Record deposits, reconciled monthly bank accounts and tracked expenses.
Bushland Coffee Shop
Klaire Jeffreys
04.2023 - 10.2023
Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced coffee shop environment.
Boosted sales through upselling techniques and suggesting additional menu items based on customer preferences.
Maintained a clean and inviting atmosphere for customers, ensuring a positive experience and encouraging repeat visits.
Collaborated with team members to optimize workflow efficiency, resulting in reduced wait times for customers.
Dove Rest Cabins
Lindsey Jones
02.2023 - 04.2023
Able to ensure proper care, operation, and storage of cleaning equipment to prevent damage to equipment.
Understands and carries out instructions, as well as observe safety and security regulations.
Maintained a safe working environment through proper use of cleaning products and equipment.
Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, vacuuming, wiping down glass and collecting trash.
Maintained a sanitary environment in restrooms by performing thorough cleaning and disinfecting procedures.
Adhered to strict safety protocols when using chemical cleaning agents.
Improved cleanliness standards by implementing efficient cleaning methods and maintaining a consistent schedule.
Oliver Saddle Shop
Richard Oliver
05.2022 - 10.2022
Streamlined office operations for improved productivity with effective organization and communication skills.
Enhanced customer satisfaction by providing efficient and professional front desk services..
Organized, maintained and updated information in computer databases.
Operated multi-line telephone system to answer and direct high volume of calls.
Developed strong relationships with clientele through excellent communication skills and genuine attentiveness to their needs.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Residential Cleaning
Self-employeed
02.2020 - 05.2021
Completed professional residential cleaning services.
Enhanced customer satisfaction by providing thorough and efficient cleaning services; exceptional attention to detail in cleaning tasks.
Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and countertops.
Reduced client complaints by consistently meeting deadlines and adhering to high-quality standards.
Kept building spaces premises clean inside and outside.
Maintained a safe and healthy work environment with regular equipment maintenance and proper use of cleaning chemicals.
Education
Business Administration
Amarillo College
Amarillo, TX
05.2025
High School Diploma -
Abeka Academy
Pensacola, FL
2021
Skills
Effective Communication
Well Organized
Reliability
Processes and Procedures
Sanitizing Understanding
Multitasking Abilities
Attention to Detail
Health and Safety
Chemical Handling
Equipment maintenance
References
References available upon request.
Timeline
Journey Canyon Coffee
Stephanie Littlejohn
10.2023 - Current
Bushland Coffee Shop
Klaire Jeffreys
04.2023 - 10.2023
R3 Livestock Bookkeeping
Katie Raney
03.2023 - Current
Dove Rest Cabins
Lindsey Jones
02.2023 - 04.2023
Oliver Saddle Shop
Richard Oliver
05.2022 - 10.2022
Residential Cleaning
Self-employeed
02.2020 - 05.2021
Business Administration
Amarillo College
High School Diploma -
Abeka Academy
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