Jennifer Swan

Work in collaboration with other HOA board members and residents of the 250-home community to manage neighborhood affairs including: road maintenance, upkeep of common areas, payment for services, working with legal counsel, fundraising, writing an annual budget, planning neighborhood events, and engaging with the community both in-person and via social media.

• Provided therapeutic, rehabilitative, medical, healing and stress-relieving massage therapy to a diverse population with a wide variety of complex clinical needs.
• Collaborated with healthcare professionals to develop comprehensive treatment plans addressing clients' specific concerns.
• Educated clients on self-care techniques, including stretching and appropriate exercises to help them maintain their well-being between appointments.
• Performed all administrative tasks such as booking clients, confirming appointments, updating patient records, processing payments, and managing inventory of supplies.
• Freelanced in a number of spas and clubs, working with clients, scheduling and training new therapists, and providing exceptional clinical care and customer service.
• Implemented hygiene and sanitation protocols to ensure safe and clean practice environment.

• Expert in cold-reading scripts involving technical, medical and other complex content.
• Delivered exceptional performances, consistently meeting project deadlines and exceeding client expectations.
• Brought educational content to life through expressive narration in instructional videos.

• As an instructor:
• Designed and implemented two 12-week interactive Drama courses for middle school students, and a modified version for elementary school students.
• Fostered student curiosity and interest through creative hands-on activities, games and projects.
• Increased class participation by creating positive and inclusive classroom atmosphere.
• As a Teaching Assistant:
• Mentored and tutored individual students needing additional help.
• Facilitated small group discussions both in-person and virtually, to enhance students' critical thinking and problem-solving skills.
• As a volunteer and Classroom Parent:
• Enhanced communication between parents, teachers and administration by publishing a weekly newsletter.
• Assisted in organization of school events, enhancing school community and student experience.
• Collaborated with a panel of volunteers to organize large fundraising events, which contributed significant funds to the school.

• Responsible for co-creating and implementing a 150-hour comprehensive Anatomy and Physiology curriculum for massage therapy certification program.
• Designed relevant quizzes, examinations and assessments to measure student understanding of course material, leading to significantly increased pass rates on licensing exams for students upon completion of the course.
• Evaluated student progress regularly, providing timely feedback to help learners achieve academic goals.
• Provided a strong foundation in ethics and business practices.
• Mentored students and provided career guidance.

• Developed and implemented comprehensive curriculum for childbirth preparation and newborn care classes, ensuring all necessary topics were covered thoroughly.
• Served as an advocate for informed decision-making during pregnancy and childbirth by presenting unbiased information on various options available to expectant families.
• Connected clients with valuable local resources such as support groups or lactation consultants, promoting overall well-being during the perinatal period.
• Provided guidance on coping techniques for labor pain management, resulting in more empowered birthing experiences for clients.
• Enhanced childbirth education courses by incorporating evidence-based practices and innovative teaching methods.
• Served as President of CEA/MNY Board of Directors, developed and implemented training courses for Childbirth Educator candidates, ran monthly meetings, and mentored candidates and newly certified educators.

• Hired and coordinated 50+ boat captains to provide safety support for open water swimmers competing in events in the Hudson River.
• Scheduled and managed logistics and on-site communications with captains.
• Entered data, generated reports, and produced tracking documents.
• Recruited and trained volunteers to assist swimmers and run on-land support for open-water swim competitions.
• Oversaw communications with Coast Guard, Shipping companies, cruise lines and ferry boats to provide safe space for swimmers to compete.

• Promoted healthy pregnancies by providing guidance on nutrition, exercise, and prenatal care.
• Served as an unbiased source of support while providing comprehensive education, enabling clients to explore various childbirth options and make informed decisions based on their personal values and preferences.
• Assisted clients in creating customized birth plans according to their personal preferences and needs.
• Provided continuous emotional and physical support during labor and delivery.
• Reduced stress levels of clients by teaching effective relaxation techniques and breathing exercises to clients and their partners.
• Encouraged client's partners to be active participants in the birth in a way that felt appropriate and comfortable for each individual couple.

• Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
• Carefully interviewed, selected, trained, and supervised staff.
• Reconciled cash and credit card transactions to maintain accurate records.
• Met and greeted patrons, promoted a positive atmosphere, and went above and beyond to guarantee each guest received exceptional food and service.
• Correctly calculated inventory and ordered appropriate supplies.