Jennifer Sword

Work History

Self Employed Services

08.2014 - Current

Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Coordinated meal planning based on dietary requirements and preferences, contributing to optimal nutritional intake for each patient.
Advocated for patient needs within the healthcare system, ensuring they received appropriate services and resources.
Maintained detailed records of patient progress and changes in health status, facilitating effective communication among healthcare providers.
Collaborated with healthcare teams to develop individualized care plans tailored to each patient''s needs.
Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
Provided transportation and appointments management.
Monitored client health by performing routine pulse, temperature and blood pressure checks.
Administered medications in accordance with doctor's instructions.
Assisted with end-of-life care.
Trained new staff members on best practices for home health care.

Mary Kay Cosmetics Ltd

03.2000 - 01.2007

Enhanced client satisfaction by providing personalized beauty consultations and product recommendations.
Helped customers feel relaxed and comfortable through conversation and personal relatability.
Processed product purchases and payments, coordinating packaging, inventory management and varying customer requests.
Recruited, trained, and motivated team members
Met sales goals, supporting organizational health through consistent and reliable service.
Maintained detailed records of client preferences, purchase history, and contact information for future marketing initiatives and personalized outreach efforts.
Handled payment transactions, gift-wrapped purchases and enclosed trial products.
Organized successful beauty events to showcase new products and generate interest among potential customers.
Established a loyal client base through consistent follow-ups and engaging
Successfully upsold additional products by identifying client needs and suggesting complementary items.
Collaborated with team members to achieve sales goals and provide exceptional customer service.
Educated clients on proper skincare routines, leading to improved skin health and overall satisfaction with the brand''s offerings.
Conducted inventory management, ensuring adequate stock levels for all products.

Holiday Inn Express

09.1993 - 08.2000

Helped customers feel relaxed and comfortable through conversation and
Maintained detailed records of client preferences, purchase history, and contact information for future marketing initiatives and
Managed multiple priorities simultaneously while delivering exceptional service quality under time constraints, showcasing adaptability and professional poise.
Successfully upsold additional products by identifying client needs and suggesting complementary items.
Collaborated with team members to achieve sales goals.