Jennifer Sysak
Phoenix,AZ
Summary
Hard working Project Manager with a BBA (concentration in Marketing) from the University of Michigan—Dearborn. Motivated analyst with strong organizational and prioritization skills. Areas of expertise include web, mail, and phone quantitative research studies. Other areas of expertise involve managing qualitative research studies.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Senior Research Analyst/Project Manager
WestGroup Research
10.2015 - Current
- Experience managing market research business studies in the utility industry.
- Working knowledge of MS Office Suites, Zoom, Google mail
- In-person client relationships
- Data analysis with writing and reporting skills
- Zoom and in-person moderating skills.
- Organization and time management skills.
- Working well with other team members.
- In-Person executive interviews
Project Manager
RDA Group
10.2011 - 09.2015
- Experienced working in the health, utility, automotive, and temporary employment industries.
- Verified and managed quality of survey design, quota management, data analysis and reporting.
- Experienced in fielding and managing large tracking studies.
- Managed the development and recruitment for focus groups, as well as manage clients and participants onsite.
- Advanced experience in the following software programs: Microsoft Outlook, Excel, PowerPoint, Word, Access, SPSS, Survey Gizmo, Qualtrics, and Sawtooth.
Market Research Intern
Morpace
01.2011 - 10.2011
- Managed recruitment and aided in reporting for focus groups and in-home interviews.
- Validated data tabulations, PowerPoint reports and presentations for clients
- Experienced in managing customer service and customer support website for dealers.
- Travelled and conducted site evaluations for a large tracking study.
Education
Bachelor of Business Administration - Marketing
University of Michigan Dearborn
Dearborn, MI01-2010
Skills
- Project coordination
- Training & mentoring staff
- Problem-solving skills
- Quality assurance
- Proficient in client management
- Organizational skills
- Report writing
- Quantitative data analysis
Certification
- Market Research Certification: 2014
- RIVA 201 – Fundamentals of Moderating Course: 2019
Timeline
Senior Research Analyst/Project Manager
WestGroup Research
10.2015 - Current
Project Manager
RDA Group
10.2011 - 09.2015
Market Research Intern
Morpace
01.2011 - 10.2011
Bachelor of Business Administration - Marketing
University of Michigan Dearborn