Jennifer Szarka
Aurora,CO
Summary
Dynamic retail and cash management professional with proven success at ACE Cash Express, achieving over 90% growth in net profits. Skilled in cash processing and customer relationship management, I excel in team collaboration and training, ensuring operational excellence and fostering loyalty among clients. Committed to optimizing workflows and enhancing performance.
Overview
16
16
years of professional experience
Work History
Cash Processor
Brinks Armored
Aurora, CO
06.2022 - 05.2025
- Processed cash deposits for various clients accurately and efficiently.
- Operated specialized machinery for handling and sorting currency securely.
- Maintained compliance with security protocols during cash handling operations.
- Assisted in training new employees on cash processing procedures and safety measures.
- Documented discrepancies in cash counts and reported issues promptly to management.
- Ensured cleanliness and organization of the work area to promote safety standards.
- Maintained accurate records of all transactions.
- Conducted regular audits to ensure accuracy of cash inventory and records.
- Collaborated with team members to streamline processing workflows effectively.
Associate
ACE Cash Express
Aurora, CO
08.2019 - 06.2022
- The same as previous employment with company
Store Manager
Hazelwoods Gift Shops
Stapleton, CO
01.2017 - 04.2019
- The store was completely ran by me, the owner lives in Arizona. I was responsible for everything except for paying the taxes for the business. I was in control of a team of 5, vendor relations, inventory, schedules, merchandising, payroll, customer relations, marketing, etc. Sadly the owner sold the store and I had to be let get go
Store Manager
ACE Cash Express
Aurora, CO
06.2011 - 11.2015
- Responsibilities customer service, money handling, installment loans, auto insurance (currently licensed), ordering, budgeting, marketing, goal driven, banking and direct deposit set up, bill pay, problem resolution, trainer for all levels of employment...HR, DM's, product upsells
- Accomplishments I grew our net profits in my store by over 90% from what it was when I took over in less then 2yrs and got corporate to allow me to add more store hours open and another PC installed due to how much I was able to grow the business, we are now open on Sundays. I assisted with making all products easier to understand by employees and customers through marketing and personal one on one training. I treated my store and the company as my own and it now is the second highest revenue store in Aurora, Co. My customers have become quite loyal and are like family to me.
- Skills Used dedication, great customer service skills, reliable, trustworthy, leadership skills, leading by example, marketing, product learning and teaching, passion to complete any goals or tasks asked of me
Shift Manager
7-11 convenience store
Aurora, CO
01.2009 - 06.2011
- Responsibilities customer service, cleaning, money handling, stocking, ordering, shift assignments and management of staff
- Accomplishments Was able to get theft and loss under control and helped quite a few customers with volunteering in their community and personal lives. I have worked for 7-11 twice and both for about 2yrs. First time was under corporate and was a cashier graveyard, I left the company to go to school but that didn't work out and I went back to 7-11 but under a franchisee as a shift leader
- Skills Used customer service, physical work i.e. lifting and stocking, money handling, reliability
Education
some college - criminal justice
Everest
Aurora01.2005
High school -
Sorenson's Ranch school
Koosharem, UT01.1999
Skills
- Restaurant server
- Retail
- scheduling
- Payroll
- Retail Management
- Store Management Experience
- Cash processing
- Customer relationship management
- Team collaboration
- Staff training
- Problem solving
- Attention to detail
- Effective communication
- Cash handling expertise
- Cash balancing
- Banknote identification
- Transaction recording
- Vault management
- Accurate counting
- Stress tolerance
- Bank deposit preparation
- Time management
- Leadership development
- Workflow optimization
- Sales transaction processing
- Opening and closing procedures
- Performance improvement
- Time management abilities
Awards
- Employee of the month
- Mystery shops
- Training
- 100% mystery shop scores
- Training abilities
- Problem solving
- Dedication
Additional Information
Currently state licensed to sell auto insurance but may not renew again
Personal Information
Work Permit: Authorized to work in the US for any employer
Assessments
- Supervisory Skills: Motivating & Assessing Employees, Proficient, 07/01/19
- Customer service, Completed, 08/01/20
Accomplishments
- I've received several different awards and acknowledgments for 100% mystery shop scores, employee of the month, training abilities, problem-solving, and dedication in every place of employment I've worked in
Timeline
Cash Processor
Brinks Armored
06.2022 - 05.2025
Associate
ACE Cash Express
08.2019 - 06.2022
Store Manager
Hazelwoods Gift Shops
01.2017 - 04.2019
Store Manager
ACE Cash Express
06.2011 - 11.2015
Shift Manager
7-11 convenience store
01.2009 - 06.2011
some college - criminal justice
Everest
High school -
Sorenson's Ranch school
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