Jennifer Tango
Summary
Driven Administrative professional and Analyst. Capable of managing and prioritizing tasks in a fast-paced environment. Recognized for a can-do attitude and ability to maintain high levels of confidentiality. Decisive and capable of handling operations with sound judgment and logical thinking. Resourceful with proven history of tackling complex projects with superior results. Personable Lead with experience employing exceptional relationship-building to cultivate positive rapport among clients, staff, and management. Effective communicator with outstanding skills in complex problem-solving and conflict resolution.
Overview
17
17
years of professional experience
Work History
Analyst
Inland Empire Health Plan, IEHP
03.2022 - Current
- Analyst in Health Services Pharmacy Department
- Generate reports summarizing business data for review by leadership
- Synthesize current trends to support recommendations for action by utilizing MS Excel
- Utilized Mail Merge systems for provider/member information
- Maintain library of documents or other reusable knowledge assets
- Manage timely flow of current projects
- Analyzing Data and Identifying underlying principles, reasons, or facts of information by breaking down information into data dashboards, spreadsheets, MS Excel and PowerPoint presentations
- Using computer systems to enter data and process information
- Receiving and obtaining information from all relevant sources
- Communicating with leadership by providing updated data analytics
Administrative Assistant II to Senior Pharmaceutical Director
Inland Empire Health Plan, IEHP
01.2018 - 01.2022
- Managed over 10 management calendars, meetings, and phone lines.
- Interview scheduling with potential candidates for Managers and staff including coordination with HR recruiters
- New candidate set up by ensuring access to software, and all tools needed for complete onboarding experience
- Restock supplies for all team members including order placement through Staples and Oracle
- Monthly expense reports in Oracle for management and submit appropriate time sensitive info to accounting
- Obtain Confidential information when received from management only to be communicated to and with Chiefs and HR Personnel
- Managed scheduling for staff, monitoring resource allocation to provide optimal coverage and service
- Liaised with senior and executive administrative assistants to handle requests and queries from senior managers.
Assistant Manager
Faya Corporation
06.2014 - 04.2018
- Assisted Manager with overseeing internal operations such as production operations
- Onboarding and training new team members and implement best HR practices
- Utilized Photoshop for websites design and client inquiries.
- Assisted with maintaining Website for Sales and Engineering business
- Delivered fast, friendly, and knowledgeable service for routine questions and service complaints of over 30+ clients
- Relationship building, benefit-oriented sales, sales and protocol, product knowledge, and customer support
- Exceeded team goals by exceeding sales goals initiatives.
Administrative in Hospital Services
Lifestream/San Bernardino Blood Bank
01.2013 - 01.2014
- Order Management Representative
- Create orders for Hospitals and fulfill customer satisfaction by providing them with ample stock for their inventory needs
- Create Emergency orders for hospital emergencies such as traumas, transplants, and scheduled transfusions
- Dispatch couriers to deliver products within a timely manner
- Make sure all process for Emergency orders were within compliance
- Follow up with customer to assure product was delivered
- Prepared shipments by generating invoices and courier deliveries.
Education
Bachelor of Science - Business And Human Resources
Capella University
MN12.2021
Skills
- Business Analyst
- Experience working with MS Excel, Outlook, Word, and PowerPoint
- Dashboards, Spreadsheets, Charts and Graphs to ensure adherence using MS Excel
- Creating dynamic dashboards for reporting purposes working with cross organizational departments
- Understanding various systems and data sources utilized by organization for reporting purposes
- Maintain tracking reports to measure outcomes for organizational efforts
- Create and maintain huddle boards
- Administrative Support
- Quality assurance
- Bilingual: Fluent in English/Spanish
- Trend Analysis
- Project Management
- Analytical Thinking
- Data Research and Validation
- Data Processing
- Deadline Adherence
Additional Information
Completed LinkedIn coursework for Human Resources Compensation and Benefits
Completed LinkedIn coursework for Data Analytics Fundamentals
Timeline
Analyst
Inland Empire Health Plan, IEHP
03.2022 - Current
Administrative Assistant II to Senior Pharmaceutical Director
Inland Empire Health Plan, IEHP
01.2018 - 01.2022
Assistant Manager
Faya Corporation
06.2014 - 04.2018
Administrative in Hospital Services
Lifestream/San Bernardino Blood Bank
01.2013 - 01.2014
Bachelor of Science - Business And Human Resources
Capella University
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