Summary
Work History
Education
Skills
Languages
Volunteerextracurricularactivities
Languages
Timeline
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Jennifer Tapia

Bronx,NY

Summary

Highly skilled in customer service with valuable experience as a waiter, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.

Work History

Waiter/cashier

Lydig coffee shop
The Bronx, NY
06.2024 - 08.2024

Waitress/Cashier

Cocina Maravilla
Bronx, NY
  • Managed cash transactions averaging $X per shift while delivering exceptional customer service in a fast-paced environment.
  • Maintained cleanliness and organization of the dining area, enhancing the overall dining experience for customers.
  • Assisted in handling customer inquiries and resolving issues promptly, fostering repeat business and loyalty.
  • Supported coworkers during peak hours, demonstrating strong teamwork and multitasking skills.

Notetaker

NY Express cross-country movers
East Rutherford, NJ
  • Facilitated clear and efficient communication between team members by taking detailed and accurate notes during moves.
  • Maintained organized documentation to support smooth operations and timely decision-making.
  • Contributed to team coordination and customer satisfaction by ensuring critical information was effectively recorded and shared.

Crew Member

Deep Indian Kitchen
New York, NY
  • Collaborated with team members to enhance customer service and streamline operations, ensuring a seamless dining experience.
  • Took on additional roles as a cashier and cook, demonstrating adaptability and a strong work ethic to meet the dynamic needs of the restaurant.
  • Maintained a clean and organized workspace, contributing to a safe and efficient environment.
  • Assisted in training new team members, fostering a cooperative and productive team culture.

Education

High School -

Harlem Prep High School
New York

Skills

  • Bilingual (Spanish/English)
  • Proficient in Microsoft Office Suite
  • Strong organizational skills
  • Reliable and punctual
  • Excellent communication and teamwork abilities
  • Cleanliness
  • Reliability and punctuality
  • Positive and professional
  • Team collaboration
  • Hospitality and accommodation
  • Time management

Languages

  • Spanish
  • English

Volunteerextracurricularactivities

  • Algebra Tutor, Conducted after-school tutoring sessions for students struggling with Algebra 1, resulting in improved understanding and grades, Organized and hosted Zoom meetings, managing attendance and providing instructional support
  • Build on Volunteer, Assisted in creating informative materials for a community program, enhancing outreach efforts to those in need

Languages

Spanish
Native/ Bilingual

Timeline

Waiter/cashier

Lydig coffee shop
06.2024 - 08.2024

Waitress/Cashier

Cocina Maravilla

Notetaker

NY Express cross-country movers

Crew Member

Deep Indian Kitchen

High School -

Harlem Prep High School

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Jennifer Tapia