Jennifer Tate
Receptionist
Sparks,NV
Summary
Capable patient representative dedicated to providing superior support for patients in need of reliable information regarding insurance coverage, finance options and documentation requirements.
Well-versed in scheduling and database management functions for streamlined communication and reduced correspondence backlogs. Excels at identifying client needs and concerns to improve engagement strategies and overall service. Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring 20 years of relevant work experience to your team.
Overview
23
23
years of professional experience
Work History
Winding Machine Operator
Panasonic Energy Of North America
Sparks, NV
07.2018 - 04.2022
- Operated machining equipment safely with team of operators.
- Complied with company and OSHA safety rules and regulations.
- Set up and ran machinery to produce exceptional products for industrial needs.
Patient Access Representative
Renown Regional Medical Center
Reno, NV
09.2015 - 05.2018
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
- Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
- Followed document protocols to safeguard confidentiality of patient records.
Receptionist
University School Of Medicine
Reno, NV
09.1998 - 08.2015
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Managed multiple tasks and met time-sensitive deadlines.
- Received and routed business correspondence to correct departments and staff members.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic and health history to keep information current.
- Maintained current and accurate medical records for patients.
- Organized paperwork such as charts and reports for office and patient needs.
Education
No Degree - Medical Office Computer Specialist
Career College of Northern Nevada
Sparks, NV06.1995
Skills
- Quality Inspections and Reporting
- Machine Maintenance
- Good Communication
- Reading and Determining Measurements
Timeline
Winding Machine Operator
Panasonic Energy Of North America
07.2018 - 04.2022
Patient Access Representative
Renown Regional Medical Center
09.2015 - 05.2018
Receptionist
University School Of Medicine
09.1998 - 08.2015
No Degree - Medical Office Computer Specialist
Career College of Northern Nevada